Documented-Policy tier only. This score rates how clearly Fillout's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

Software / SaaS · US

How hard is it to cancel Fillout?

Fillout scores 79/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Subscribers can cancel at any time through account settings or by emailing [email protected]. To avoid auto-renewal, the customer must give written notice of intent to cancel at least 30 days before the next billing period, otherwise the subscription auto-renews and is charged. All payments are final and non-refundable. Any billing disputes must be raised in writing within 30 days of being billed.

How to cancel Fillout

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.fillout.com/terms
  • Pause/freeze: not offered. No documented pause; cancellation stops auto-renewal but requires at least 30 days' written notice before the next billing period.
  • Refund policy: https://www.fillout.com/terms
  • Account/data deletion: Account termination is self-service through account settings or by emailing [email protected]; no separate data-deletion mechanism is detailed in the Terms. https://www.fillout.com/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Fillout — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/fillout (CC BY-SA 4.0).

See Fillout in the full index -> · How we score · Open data

Earned it? Show your grade

Fillout grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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