Software / SaaS · US
How hard is it to cancel Fillout?
Fillout scores 79/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Subscribers can cancel at any time through account settings or by emailing [email protected]. To avoid auto-renewal, the customer must give written notice of intent to cancel at least 30 days before the next billing period, otherwise the subscription auto-renews and is charged. All payments are final and non-refundable. Any billing disputes must be raised in writing within 30 days of being billed.
How to cancel Fillout
- Channels: online (self-serve), email
- Official cancellation page: https://www.fillout.com/terms
- Pause/freeze: not offered. No documented pause; cancellation stops auto-renewal but requires at least 30 days' written notice before the next billing period.
- Refund policy: https://www.fillout.com/terms
- Account/data deletion: Account termination is self-service through account settings or by emailing [email protected]; no separate data-deletion mechanism is detailed in the Terms. https://www.fillout.com/terms
Evidence
- Terms and Conditions - Fillout (accessed 2026-06-16)
- Fillout Help Center - Billing and payments (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Fillout — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/fillout (CC BY-SA 4.0).
See Fillout in the full index -> · How we score · Open data
Earned it? Show your grade
Fillout grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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