Software & SaaS · US
How hard is it to cancel Fillout?
Fillout scores 79/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.
Subscribers can cancel at any time through account settings or by emailing [email protected]. To avoid auto-renewal, the customer must give written notice of intent to cancel at least 30 days before the next billing period, otherwise the subscription auto-renews and is charged. All payments are final and non-refundable. Any billing disputes must be raised in writing within 30 days of being billed.
How to cancel Fillout
- Channels: online (self-serve), email
- Official cancellation page: https://www.fillout.com/terms
- Pause/freeze: not offered. No documented pause; cancellation stops auto-renewal but requires at least 30 days' written notice before the next billing period.
- Refund policy: https://www.fillout.com/terms
- Account/data deletion: Account termination is self-service through account settings or by emailing [email protected]; no separate data-deletion mechanism is detailed in the Terms. https://www.fillout.com/terms
Evidence
- Terms and Conditions - Fillout (accessed 2026-06-16)
- Fillout Help Center - Billing and payments (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Fillout, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/fillout (CC BY-SA 4.0).
See Fillout in the full index -> · How we score · Open data
Earned it? Show your grade
Fillout grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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