Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Feeld's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

51/ 100 · D

Dating apps · US

How hard is it to cancel Feeld?

Feeld scores 51/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via in-app, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade D

Feeld (Majestic) subscriptions are cancelled through the respective app store (iOS App Store or Google Play), the support team cannot cancel on the user's behalf, and users should also email [email protected]. Cancellation takes effect at the end of the current billing period, with a 3-day renewal reminder sent beforehand. The US Terms state that a prorated refund for the unused portion of the subscription period is issued on cancellation; however, purchases made through app stores are refunded only by those platforms, not by Feeld directly. There is no pause/freeze option; account deletion is permanent and must be done separately from subscription cancellation.

How to cancel Feeld

  • Channels: in-app, email
  • Official cancellation page: https://support.feeld.co/hc/en-gb/articles/9406793386524-Cancel-your-Majestic-membership
  • Pause/freeze: not offered. No pause or freeze option is offered. Users can hide their profile as a workaround, but there is no formal subscription pause feature.
  • Account/data deletion: Users can delete their account in-app via Settings > App Settings > Delete account. Data deletion requests can also be submitted via the Help Center chat bot (say 'I have a data request'). Feeld states it deletes data within 30 days; GDPR-terminated accounts are purged after an additional 90 days. Note: deleting the account does not automatically cancel a paid subscription, the subscription must be cancelled separately through the App Store or Google Play. https://support.feeld.co/hc/en-gb/articles/9406766899484-Delete-your-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Feeld, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/feeld (CC BY-SA 4.0).

See Feeld in the full index -> · How we score · Open data