How hard is it to cancel Factor?

Factor subscriptions can be cancelled online via Account Dashboard → Settings → Meals → Cancel Subscription, by email to [email protected], or by phone at 1-888-573-5727. Cancellation must be completed before the weekly lock deadline (5 days before delivery, e.g. Wednesday 9:59 PM ET for Mon/Tue deliveries) or the upcoming box will be charged and shipped. No prorated refund is issued for the current subscription week; the subscription simply does not renew after the current week ends. A pause option is available at no charge for any unprocessed week.

How to cancel Factor

• Channels: online (self-serve), email, phone
• Official cancellation page: https://business.factormeals.com/pages/terms-conditions
• Pause/freeze: available — Subscribers can pause deliveries via Account Dashboard → Settings → Meals → Skip/Pause; no charge is applied for any paused week, but the pause cannot be applied to already-locked orders.
• Account/data deletion: Factor supports data deletion requests under CCPA; current customers can verify identity by logging in and submitting a request, while former customers can contact 1-888-573-5727 or [email protected]. Account termination results in deletion of the password and all related files and content. https://www.factor75.com/about/ccpa

Evidence

• {'title': 'Factor for Business Terms of Service (accessed 2026-06-05)', 'url': 'https://business.factormeals.com/pages/terms-conditions'}
• {'title': 'How to Cancel or Pause a Factor Subscription — Factor (accessed 2026-06-05)', 'url': 'https://www.factor75.com/about/how-to-cancel-factor-subscription'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Factor — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/factor (CC BY-SA 4.0).

See Factor in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/factor"><img src="https://www.cancelatlas.com/share/badges/factor.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>