How hard is it to cancel F-Secure?

F-Secure subscriptions are cancelled online via the My F-Secure portal (my.f-secure.com): log in, go to Subscription, select 'I want to cancel auto-renewal', and click 'Cancel your subscription'; cancellation must be completed at least 24 hours before the renewal date or it takes effect at the next renewal cycle. App Store and Google Play purchases must be cancelled through the respective store. The official terms of service state all fees are non-refundable and there are no credits for partially used subscription terms, though community support references a 30-day money-back guarantee for direct purchases reachable via chat or phone. No subscription pause option is available.

How to cancel F-Secure

• Channels: online (self-serve), in-app, phone, email
• Official cancellation page: https://www.f-secure.com/en/legal/terms/mobile-security
• Pause/freeze: not offered. No subscription pause or freeze option is documented.
• Account/data deletion: Account and data deletion is available via personal.f-secure.com/#/settings → Delete account. The privacy statement confirms the right to erasure; deletion triggers anonymization of associated personal data. Requests can also be submitted via f-secure.com/support. https://www.f-secure.com/en/legal/privacy/statement

Evidence

• {'title': 'F-Secure Mobile Security terms of service | F-Secure (accessed 2026-06-05)', 'url': 'https://www.f-secure.com/en/legal/terms/mobile-security'}
• {'title': 'How to cancel F-Secure SAFE or TOTAL subscription and auto-renewal feature — F-Secure Knowledge Base (accessed 2026-06-05)', 'url': 'https://www.kb.f-secure.com/s/article/How-to-cancel-F-Secure-SAFE-or-TOTAL-subscription-and-auto-renewal-feature?language=en_US'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “F-Secure — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/f-secure (CC BY-SA 4.0).

See F-Secure in the full index -> · How we score · Open data