How hard is it to cancel Evernote?

Evernote subscriptions can be cancelled online at any time via the Billing page in Account Settings; access continues until the end of the current billing period, after which the account reverts to the Free tier with no data loss. Refunds are available for monthly plans if requested within 20 days of payment, and for annual plans within 60 days of payment; no prorated refunds are issued after a new billing cycle begins. There is no pause or freeze option. Account closure and data deletion are self-serve and irreversible through Account Settings.

How to cancel Evernote

• Channels: online (self-serve)
• Official cancellation page: https://help.evernote.com/hc/en-us/articles/115005949208-How-to-cancel-your-Evernote-subscription
• Pause/freeze: not offered. Evernote does not offer a pause or freeze option; cancellation downgrades the account to the Free tier at the end of the billing period.
• Refund policy: https://help.evernote.com/hc/en-us/articles/115010561808-Evernote-Refund-Policy
• Account/data deletion: Users can permanently close their Evernote account via Account Settings, which irreversibly deletes all notes, notebooks, tags, and personal data; the action cannot be undone even by Customer Support. A Privacy web form is also available for deletion requests. https://help.evernote.com/hc/en-us/articles/360056549574-Permanently-close-your-Evernote-account

Evidence

• {'title': 'How to cancel your Evernote subscription – Evernote Help & Learning (accessed 2026-06-05)', 'url': 'https://help.evernote.com/hc/en-us/articles/115005949208-How-to-cancel-your-Evernote-subscription'}
• {'title': 'Evernote Refund Policy – Evernote Help & Learning (accessed 2026-06-05)', 'url': 'https://help.evernote.com/hc/en-us/articles/115010561808-Evernote-Refund-Policy'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Evernote — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/evernote (CC BY-SA 4.0).

See Evernote in the full index -> · How we score · Open data

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