Security & identity · US
How hard is it to cancel Eufy Security?
Eufy Security scores 64/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via email, online (self-serve).
Eufy Security customers may cancel their subscription at any time for any reason by contacting eufy support at support.eufy.com or emailing [email protected]. Eufy does not refund fees already charged for the subscription period; canceling a monthly subscription stops automatic renewal with no refund, while canceling an annual subscription deducts the monthly fee and refunds the remainder.
How to cancel Eufy Security
- Channels: email, online (self-serve)
- Official cancellation page: https://www.eufy.com/policies/subscription-policy
- Pause/freeze: not offered.
- Account/data deletion: Once cancellation is confirmed, the Basic Plan and all associated features are deactivated. https://www.eufy.com/policies/subscription-policy
Evidence
- Subscription Policy | eufy US
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Eufy Security, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/eufy-security (CC BY-SA 4.0).
See Eufy Security in the full index -> · How we score · Open data