Documented-Policy tier only. This score rates how clearly Eufy Security's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Home security · US

How hard is it to cancel Eufy Security?

Eufy Security scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via email, online (self-serve).

Last reviewed 2026-06-17 · Documented-Policy tier · grade C

Eufy Security customers may cancel their subscription at any time for any reason by contacting eufy support at support.eufy.com or emailing [email protected]. Eufy does not refund fees already charged for the subscription period; canceling a monthly subscription stops automatic renewal with no refund, while canceling an annual subscription deducts the monthly fee and refunds the remainder.

How to cancel Eufy Security

  • Channels: email, online (self-serve)
  • Official cancellation page: https://www.eufy.com/policies/subscription-policy
  • Pause/freeze: not offered.
  • Account/data deletion: Once cancellation is confirmed, the Basic Plan and all associated features are deactivated. https://www.eufy.com/policies/subscription-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Eufy Security — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/eufy-security (CC BY-SA 4.0).

See Eufy Security in the full index -> · How we score · Open data