How hard is it to cancel Elder Scrolls Online (ESO Plus)?

ESO Plus can be cancelled online at any time through your account at account.elderscrollsonline.com (PC/Mac), through Steam's subscription manager (Steam users), or through the respective console storefront (Xbox/PlayStation). Cancellation takes effect at the end of the current billing period, benefits continue until then, and cancellation merely stops auto-renewal. No refunds or credits are granted for partial months already paid, unless required by local law. There is no pause or freeze option; the only choice is full cancellation.

How to cancel Elder Scrolls Online (ESO Plus)

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.elderscrollsonline.com/app/answers/detail/a_id/27718/~/how-do-i-cancel-my-eso-plus-membership
• Pause/freeze: not offered. ESO Plus does not offer a pause or freeze option. The only option is full cancellation, which takes effect at the end of the current billing period.
• Account/data deletion: Users can request deletion of personal information by contacting ZeniMax via the official privacy/support portal. Requests can be submitted through the help site under the privacy category or by emailing [email protected]. https://help.elderscrollsonline.com/app/answers/detail/a_id/4622/~/how-do-i-delete-or-access-personal-information-for-an-account-with-the-elder

Evidence

• How do I cancel my ESO Plus membership? - Support | The Elder Scrolls Online (accessed 2026-06-06)
• ESO Plus Membership - Product Details | The Elder Scrolls Online (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Elder Scrolls Online (ESO Plus), Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/elder-scrolls-online-eso-plus (CC BY-SA 4.0).

See Elder Scrolls Online (ESO Plus) in the full index -> · How we score · Open data

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