How hard is it to cancel Elder Scrolls Online (ESO Plus)?

ESO Plus can be cancelled online at any time through your account at account.elderscrollsonline.com (PC/Mac), through Steam's subscription manager (Steam users), or through the respective console storefront (Xbox/PlayStation). Cancellation takes effect at the end of the current billing period — benefits continue until then, and cancellation merely stops auto-renewal. No refunds or credits are granted for partial months already paid, unless required by local law. There is no pause or freeze option; the only choice is full cancellation.

How to cancel Elder Scrolls Online (ESO Plus)

• Channels: online (self-serve), in-app
• Official cancellation page: https://help.elderscrollsonline.com/app/answers/detail/a_id/27718/~/how-do-i-cancel-my-eso-plus-membership
• Pause/freeze: not offered. ESO Plus does not offer a pause or freeze option. The only option is full cancellation, which takes effect at the end of the current billing period.
• Account/data deletion: Users can request deletion of personal information by contacting ZeniMax via the official privacy/support portal. Requests can be submitted through the help site under the privacy category or by emailing [email protected]. https://help.elderscrollsonline.com/app/answers/detail/a_id/4622/~/how-do-i-delete-or-access-personal-information-for-an-account-with-the-elder

Evidence

• {'title': 'How do I cancel my ESO Plus membership? - Support | The Elder Scrolls Online (accessed 2026-06-06)', 'url': 'https://help.elderscrollsonline.com/app/answers/detail/a_id/27718/~/how-do-i-cancel-my-eso-plus-membership'}
• {'title': 'ESO Plus Membership - Product Details | The Elder Scrolls Online (accessed 2026-06-06)', 'url': 'https://account.elderscrollsonline.com/en-us/store/product/eso_plus'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Elder Scrolls Online (ESO Plus) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/elder-scrolls-online-eso-plus (CC BY-SA 4.0).

See Elder Scrolls Online (ESO Plus) in the full index -> · How we score · Open data

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