Apparel & beauty boxes · US
How hard is it to cancel Earthlove?
Earthlove scores 65/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.
Earthlove allows subscribers to cancel at any time by logging into their online account or by emailing [email protected]; cancellation must be received before the next billing/renewal date to avoid being charged. Quarterly subscribers are billed on the 1st of each quarterly shipping month (March, June, September, December). Annual and bi-annual subscribers who cancel are held to the end of their prepaid term with no refund on remaining boxes. A 2-day grace period post-renewal exists for refund requests, minus payment processing fees.
How to cancel Earthlove
- Channels: online (self-serve), email
- Official cancellation page: https://earthlove.co/pages/terms
- Pause/freeze: not offered. No pause or skip option is mentioned in Earthlove's Terms & Conditions or FAQ. Annual/bi-annual subscribers can only cancel effective at end of the prepaid term; quarterly subscribers must cancel before the next billing date.
- Account/data deletion: No explicit data deletion process is documented on the site. The contact page and FAQ do not reference data deletion requests; customers would need to contact [email protected].
Evidence
- {'title': 'Terms & Conditions – Earthlove (accessed 2026-06-06)', 'url': 'https://earthlove.co/pages/terms'}
- {'title': 'FAQ – Earthlove (accessed 2026-06-06)', 'url': 'https://earthlove.co/pages/faq'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Earthlove — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/earthlove-us (CC BY-SA 4.0).
See Earthlove in the full index -> · How we score · Open data