Apparel & beauty · US
How hard is it to cancel Earthlove?
Earthlove scores 65/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.
Earthlove allows subscribers to cancel at any time by logging into their online account or by emailing [email protected]; cancellation must be received before the next billing/renewal date to avoid being charged. Quarterly subscribers are billed on the 1st of each quarterly shipping month (March, June, September, December). Annual and bi-annual subscribers who cancel are held to the end of their prepaid term with no refund on remaining boxes. A 2-day grace period post-renewal exists for refund requests, minus payment processing fees.
How to cancel Earthlove
- Channels: online (self-serve), email
- Official cancellation page: https://earthlove.co/pages/terms
- Pause/freeze: not offered. No pause or skip option is mentioned in Earthlove's Terms & Conditions or FAQ. Annual/bi-annual subscribers can only cancel effective at end of the prepaid term; quarterly subscribers must cancel before the next billing date.
- Account/data deletion: No explicit data deletion process is documented on the site. The contact page and FAQ do not reference data deletion requests; customers would need to contact [email protected].
Evidence
- Terms & Conditions – Earthlove (accessed 2026-06-06)
- FAQ – Earthlove (accessed 2026-06-06)
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Earthlove, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/earthlove-us (CC BY-SA 4.0).
See Earthlove in the full index -> · How we score · Open data