How hard is it to cancel Duolingo?

Super Duolingo can be cancelled anytime online (via duolingo.com account settings > Subscription tab > Cancel subscription), through the iOS App Store (Settings > Apple ID > Subscriptions > Duolingo > Cancel), or via Google Play (Play Store > Payments & subscriptions > Subscriptions > Duolingo > Cancel). Cancellation takes effect at the end of the current billing period — Super features remain active until then. No refunds or proration are provided for partially used periods; all payments are nonrefundable unless local law requires otherwise. For App Store/Google Play purchases, refunds are handled by Apple/Google respectively. Deleting the app or account does NOT cancel the subscription — explicit cancellation is required.

How to cancel Duolingo

• Channels: online (self-serve), in-app
• Official cancellation page: https://www.duolingo.com/help/cancel-my-super-duolingo-subscription
• Pause/freeze: not offered. No pause or freeze option mentioned in any official Duolingo help or terms documentation.
• Account/data deletion: Users can delete their account and data via the in-app or web settings. Duolingo is the GDPR data controller; DPO contact is [email protected]. CCPA compliance page available. Certain data may be retained for legal/dispute purposes; anonymous data retained indefinitely. https://www.duolingo.com/help/delete-my-account-and-data

Evidence

• {'title': 'How do I cancel my Super Duolingo subscription? (accessed 2026-06-10)', 'url': 'https://www.duolingo.com/help/cancel-my-super-duolingo-subscription'}
• {'title': 'Terms and Conditions of Service — Duolingo (accessed 2026-06-10)', 'url': 'https://www.duolingo.com/terms'}
• {'title': 'How do I delete my account and access my data? — Duolingo Help (accessed 2026-06-10)', 'url': 'https://www.duolingo.com/help/delete-my-account-and-data'}
• {'title': 'Privacy — Duolingo (accessed 2026-06-10)', 'url': 'https://www.duolingo.com/privacy'}
• Last reviewed 2026-06-10 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Duolingo — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/duolingo (CC BY-SA 4.0).

See Duolingo in the full index -> · How we score · Open data

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