Documented-Policy tier only. This score rates how clearly Driftaway Coffee's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

68/ 100 · C

Meal kits & food · US

How hard is it to cancel Driftaway Coffee?

Driftaway Coffee scores 68/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Driftaway Coffee subscribers can cancel online by navigating to My Account, scrolling to the bottom of the subscription section, and selecting 'Cancel Subscription,' then completing a brief feedback form; cancellation can also be requested by emailing [email protected]. Pay-per-shipment subscribers retain access until the end of their current term with no refund; prepaid subscriptions may be cancelled with a pro-rated refund only within the first 30 days of purchase or renewal, after which automatic renewal can be disabled but no refund is issued. Gift subscriptions are non-refundable and simply expire at term end.

How to cancel Driftaway Coffee

  • Channels: online (self-serve), email
  • Official cancellation page: https://support.driftaway.coffee/article/27ciydeexc-how-do-i-cancel-my-account
  • Pause/freeze: available — Subscribers can delay their next shipment date (and all remaining deliveries shift accordingly) via Account > Subscription page by clicking the arrow next to 'Next shipment' and selecting a new date. No stated maximum pause duration.
  • Account/data deletion: No dedicated data-deletion page or form. Privacy policy directs users to send personal-information requests (including changes and opt-outs) by email to [email protected] or by mail to PO Box 110105, Brooklyn NY 11211. Explicit 'right to erasure' language is absent from the policy. https://driftaway.coffee/pp/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Driftaway Coffee — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/driftaway-coffee (CC BY-SA 4.0).

See Driftaway Coffee in the full index -> · How we score · Open data