How hard is it to cancel Drift?

Drift (now part of Salesloft, governed by the laws of the Commonwealth of Massachusetts) sells subscriptions that auto-renew for successive terms of the same duration unless either party gives written notice of non-renewal at least 30 days before the current term expires. The Terms of Service do not document a self-serve online cancellation dashboard; cancellation is effected by written non-renewal notice. All subscription fees are non-refundable, with no refunds or credits for partial months, unused time, or charges already processed even if cancelled mid-period. No pause option is documented.

How to cancel Drift

• Channels: email
• Official cancellation page: https://www.salesloft.com/legal/drift/terms-of-service
• Pause/freeze: not offered. No pause option documented; subscriptions auto-renew unless non-renewal notice is given.
• Refund policy: https://www.salesloft.com/legal/drift/terms-of-service
• Account/data deletion: Not specifically documented on a public self-serve page; handled per the Salesloft/Drift terms and privacy policy. https://www.salesloft.com/legal/drift/terms-of-service

Evidence

• Drift Terms of Service (Salesloft) (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Drift, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/drift (CC BY-SA 4.0).

See Drift in the full index -> · How we score · Open data