How hard is it to cancel Down Dog?

Down Dog subscriptions are cancelled through the platform where they were purchased: Apple App Store or Google Play Store for mobile in-app purchases, or through the website Account portal (Account > Membership > turn off Auto Renew) for web/direct purchases. Cancellation takes effect at the end of the current billing period (monthly or annual); no partial-period refunds are issued. Purchases through Apple, Android, or Amazon are explicitly non-refundable; web purchases may be eligible for refunds at the company's discretion. Price-change notice of at least 30 days by email is provided.

How to cancel Down Dog

• Channels: in-app, online (self-serve), email
• Official cancellation page: https://www.downdogapp.com/faq
• Pause/freeze: not offered. No subscription pause option is documented on the Down Dog FAQ, Terms, or support pages.
• Account/data deletion: Users can request deletion or permanent anonymization of personal data by emailing [email protected]. Account self-deletion is also available in-app via Account > Account Details > My Data > Delete Account. https://www.downdogapp.com/privacy

Evidence

• {'title': 'Down Dog FAQ (accessed 2026-06-06)', 'url': 'https://www.downdogapp.com/faq'}
• {'title': 'Down Dog Terms of Use (accessed 2026-06-06)', 'url': 'https://www.downdogapp.com/terms'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Down Dog — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/down-dog-us (CC BY-SA 4.0).

See Down Dog in the full index -> · How we score · Open data

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