How hard is it to cancel Dinnerly?

Dinnerly AU subscribers can cancel their subscription online via Account Settings (Settings > Manage Subscription > Stop Subscription), or by calling 02 9056 7570 or emailing [email protected]. A 7-day notice period before the next scheduled delivery is required; orders already past their cutoff will still be charged and delivered. Pausing and skipping individual weeks are also available through account settings. Refunds or replacements for missing, damaged, or undelivered boxes must be requested within 7 days of the delivery date.

How to cancel Dinnerly

• Channels: online (self-serve), phone, email
• Official cancellation page: https://support.dinnerly.com/hc/en-au/articles/6278461466383-How-do-I-cancel-my-subscription
• Pause/freeze: available — Subscribers can pause via Account Settings — choose a return date and the subscription resumes automatically on that date. Changes must be made at least 7 days before the next delivery.
• Account/data deletion: Dinnerly's privacy policy allows users to request account disabling and email opt-out by emailing [email protected] with subject line 'Opt Out / Corrections'. Full data erasure is not explicitly promised; Australia does not yet have a statutory right to erasure. https://dinnerly.com.au/privacy

Evidence

• {'title': 'How do I cancel my subscription? – Dinnerly Help Centre (accessed 2026-06-06)', 'url': 'https://support.dinnerly.com/hc/en-au/articles/6278461466383-How-do-I-cancel-my-subscription'}
• {'title': "Terms – Australia's Affordable Meal Kit | Dinnerly (accessed 2026-06-06)", 'url': 'https://dinnerly.com.au/terms'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Dinnerly — Cancellation Friction Index (AU).” CES-1.1. https://www.cancelatlas.com/c/dinnerly-au (CC BY-SA 4.0).

See Dinnerly in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/dinnerly-au"><img src="https://www.cancelatlas.com/share/badges/dinnerly-au.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>