Apparel & beauty boxes · US
How hard is it to cancel Dia & Co?
Dia & Co scores 63/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).
Dia & Co subscribers can cancel at any time through Account Settings by navigating to Manage Style Plan and selecting Cancel Plan, with cancellation effective at the end of the current 90-day billing cycle. No partial-period refunds are issued; members must cancel before the next bill date to avoid the next charge. A pause option is also available, allowing members to halt shipments until a date they choose. Contact options for assistance include a support request form on the Dia & Co help center.
How to cancel Dia & Co
- Channels: online (self-serve)
- Official cancellation page: https://support.dia.com/hc/en-us/articles/360003113073-How-can-I-cancel-my-Style-Box-subscription
- Pause/freeze: available — Pause is available via Account Settings under Manage Style Plan. Members can pause until a designated date they specify, stopping box shipments in the interim.
- Account/data deletion: Submit a deletion request via Dia & Co's privacy portal (TrustArc), by calling 1-800-781-9168, or by emailing [email protected]. Requests acknowledged within 10 days and fulfilled within 45 days (extendable to 90). https://submit-irm.trustarc.com/services/validation/7205e9e3-8e85-4a64-aeaf-944e40dcd0ce
Evidence
- {'title': 'How can I cancel my Style Box subscription? – Frequently Asked Questions (accessed 2026-06-06)', 'url': 'https://support.dia.com/hc/en-us/articles/360003113073-How-can-I-cancel-my-Style-Box-subscription'}
- {'title': 'Dia & Co Style Plans (Plan Details, Terms & Conditions) – Frequently Asked Questions (accessed 2026-06-06)', 'url': 'https://support.dia.com/hc/en-us/articles/7130639716375-Dia-Co-Style-Plans-Plan-Details-Terms-Conditions'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Dia & Co — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/dia-and-co-us (CC BY-SA 4.0).
See Dia & Co in the full index -> · How we score · Open data