How hard is it to cancel Descript?

Descript subscriptions are cancelled entirely online via Settings > Plan > Change plan > Downgrade to Free; cancellation takes effect at the end of the current billing cycle with no proration. A refund can be requested within 48 hours of an invoice date by contacting support; beyond that window no refund is issued. Subscription pause (1-3+ months) is available as an alternative to full cancellation. Deleting an account is a separate action from cancelling and does not itself trigger a refund.

How to cancel Descript

• Channels: online (self-serve)
• Official cancellation page: https://help.descript.com/hc/en-us/articles/10255894257037-Downgrade-or-cancel-a-subscription
• Pause/freeze: available, Subscribers can pause their plan for a selectable number of months via Settings > Plan > Change plan > Pause subscription; billing stops and paid features are disabled during the pause.
• Refund policy: https://help.descript.com/hc/en-us/articles/10255871027469-Refund-policy
• Account/data deletion: Users can delete their account via Settings > Profile > Delete Account; deletion permanently removes projects, compositions, media, and personal data, though Descript may retain cached/archived copies and data required by law for an unspecified period. Deleting an account does not automatically cancel an active subscription or trigger a refund. https://help.descript.com/hc/en-us/articles/10255867607565-How-to-delete-your-Descript-account

Evidence

• Downgrade or cancel a subscription – Descript Help (accessed 2026-06-05)
• Refund policy – Descript Help (accessed 2026-06-05)
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Descript, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/descript (CC BY-SA 4.0).

See Descript in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/descript"><img src="https://www.cancelatlas.com/share/badges/descript.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>