How hard is it to cancel Deno Deploy (deno.com)?

Deno offers a monthly or annual subscription. Your payment method is charged on a recurring basis until you provide notice that you wish to cancel (you remain responsible for recurring charges prior to cancellation). If you cancel, you may use the subscription until the end of the then-current billing cycle, after which it is not renewed. Deno does not refund any pre-paid portion of the subscription fee, and may suspend or terminate a subscription for any reason. Billing/support via [email protected].

How to cancel Deno Deploy (deno.com)

• Channels: online (self-serve), email
• Official cancellation page: https://docs.deno.com/deploy/terms_and_conditions/
• Pause/freeze: not offered. No pause/freeze documented; on cancellation you keep access until the end of the current billing cycle and it is not renewed.
• Refund policy: https://docs.deno.com/deploy/terms_and_conditions/
• Account/data deletion: Not specifically documented in the Terms; handled via account/support ([email protected]).

Evidence

• {'title': 'Deno Deploy | Terms and Conditions (accessed 2026-06-13)', 'url': 'https://docs.deno.com/deploy/terms_and_conditions/'}
• Last reviewed 2026-06-13 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Deno Deploy (deno.com) — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/deno-deploy (CC BY-SA 4.0).

See Deno Deploy (deno.com) in the full index -> · How we score · Open data