How hard is it to cancel Deliveroo Plus?

Deliveroo Plus (UK) can be cancelled via the app or website under Account > Deliveroo Plus > My Subscription, or by emailing [email protected]. Cancellation takes effect at the end of the current billing period (monthly or annual); benefits continue until then. Fees are non-refundable after the 14-day cooling-off period, within which a full refund is issued; pro-rata refunds apply only if Deliveroo terminates the subscription. A pause feature is available, freezing remaining days, though re-pausing is blocked for 30 days after resuming and accounts paused over three months may be auto-cancelled.

How to cancel Deliveroo Plus

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://deliveroo.co.uk/legal#deliveroo-plus-terms-and-conditions
• Pause/freeze: available — Pause is available and freezes remaining subscription days without charge during the pause period. After resuming, you cannot pause again for 30 days. If the account remains paused for three months or longer, Deliveroo will email a warning and may automatically cancel the subscription.
• Account/data deletion: Account and data deletion can be initiated in-app via Account > Account details > Delete account. Data subject access and erasure requests can also be submitted via Deliveroo's contact form in compliance with UK GDPR. https://deliveroo.co.uk/privacy

Evidence

• {'title': 'Deliveroo Legal — Deliveroo Plus Terms and Conditions (accessed 2026-06-05)', 'url': 'https://deliveroo.co.uk/legal#deliveroo-plus-terms-and-conditions'}
• {'title': 'Deliveroo Frequently Asked Questions — Deliveroo Plus (accessed 2026-06-05)', 'url': 'https://deliveroo.co.uk/faq'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Deliveroo Plus — Cancellation Friction Index (UK).” CES-1.1. https://www.cancelatlas.com/c/deliveroo-plus-uk (CC BY-SA 4.0).

See Deliveroo Plus in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/deliveroo-plus-uk"><img src="https://www.cancelatlas.com/share/badges/deliveroo-plus-uk.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>