Security & identity · US
How hard is it to cancel DeleteMe?
DeleteMe scores 86/100 (grade A) for how clearly it documents cancellation in the US, among the most clearly documented cancellation policies we've scored. Cancellation is available via online (self-serve).
Cancel self-serve in the dashboard under Account by toggling off auto-renew, or by contacting support. Subscriptions are paid upfront and auto-renew; a full refund is available before the first Privacy Report is completed, with a pro-rated refund after the first report is issued.
How to cancel DeleteMe
- Channels: online (self-serve)
- Official cancellation page: https://help.joindeleteme.com/hc/en-us/articles/8176239350803-How-can-I-cancel-recurring-billing-on-my-DeleteMe-account
- Pause/freeze: not offered.
- Refund policy: https://help.joindeleteme.com/hc/en-us/articles/8171940305683-What-is-your-refund-policy-for-DeleteMe-subscriptions
- Account/data deletion: Privacy Policy (effective Feb 14, 2025) provides a GDPR right to erasure; requests via the email in the notice or the privacy portal at privacy.deleteme.com, with response within one month. A separate help-center article covers deleting your DeleteMe account. https://www.deleteme.com/privacy-policy/
Evidence
- How can I cancel recurring billing on my DeleteMe account
- What is your refund policy for DeleteMe subscriptions
- DeleteMe Terms and Conditions
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “DeleteMe, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/deleteme (CC BY-SA 4.0).
See DeleteMe in the full index -> · How we score · Open data
Earned it? Show your grade
DeleteMe grades A, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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