Identity protection · US
How hard is it to cancel DeleteMe?
DeleteMe scores 86/100 (grade A) for how clearly it documents cancellation in the US — among the most clearly documented cancellation policies we've scored. Cancellation is available via online (self-serve).
Cancel self-serve in the dashboard under Account by toggling off auto-renew, or by contacting support. Subscriptions are paid upfront and auto-renew; a full refund is available before the first Privacy Report is completed, with a pro-rated refund after the first report is issued.
How to cancel DeleteMe
- Channels: online (self-serve)
- Official cancellation page: https://help.joindeleteme.com/hc/en-us/articles/8176239350803-How-can-I-cancel-recurring-billing-on-my-DeleteMe-account
- Pause/freeze: not offered.
- Refund policy: https://help.joindeleteme.com/hc/en-us/articles/8171940305683-What-is-your-refund-policy-for-DeleteMe-subscriptions
- Account/data deletion: Privacy Policy (effective Feb 14, 2025) provides a GDPR right to erasure; requests via the email in the notice or the privacy portal at privacy.deleteme.com, with response within one month. A separate help-center article covers deleting your DeleteMe account. https://www.deleteme.com/privacy-policy/
Evidence
- How can I cancel recurring billing on my DeleteMe account
- What is your refund policy for DeleteMe subscriptions
- DeleteMe Terms and Conditions
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “DeleteMe — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/deleteme (CC BY-SA 4.0).
See DeleteMe in the full index -> · How we score · Open data
Earned it? Show your grade
DeleteMe grades A — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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<a href="https://www.cancelatlas.com/c/deleteme"><img src="https://www.cancelatlas.com/share/badges/deleteme.svg" alt="Cancel Atlas — Grade A" width="232" height="52"></a>