How hard is it to cancel Deezer?

Deezer subscriptions can be cancelled at any time online via the web account settings or through the iOS/Android app; Apple or partner-billed subscribers must cancel via those respective platforms instead. Cancellation takes effect at the end of the current billing period, with no proration or refund for unused time. No refunds are offered for confirmed subscription periods per Deezer's Terms, though billing errors may be reviewed on request. There is no documented pause or freeze option.

How to cancel Deezer

• Channels: online (self-serve), in-app
• Official cancellation page: https://support.deezer.com/hc/en-us/articles/214349245-Cancel-Your-Deezer-Subscription
• Pause/freeze: not offered. No subscription pause or freeze option is documented in Deezer's official support materials.
• Account/data deletion: Users can delete their account via Settings on web or mobile; account must be on free tier first (active subscribers must cancel before deleting). All data, settings, favorites, and playlists are permanently and irreversibly deleted with no stated retention period. https://support.deezer.com/hc/en-us/articles/201168742-Delete-your-account

Evidence

• {'title': 'Cancel Your Deezer Subscription – Deezer Support (accessed 2026-06-05)', 'url': 'https://support.deezer.com/hc/en-us/articles/214349245-Cancel-Your-Deezer-Subscription'}
• {'title': 'Delete your account – Deezer Support (accessed 2026-06-05)', 'url': 'https://support.deezer.com/hc/en-us/articles/201168742-Delete-your-account'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Deezer — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/deezer (CC BY-SA 4.0).

See Deezer in the full index -> · How we score · Open data

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