Analytics · SG
How hard is it to cancel DataFast?
DataFast scores 40/100 (grade D) for how clearly it documents cancellation in the SG — a poorly documented cancellation policy. Cancellation is available via online (self-serve).
DataFast (Marc Lou's privacy-friendly web analytics) is a recurring monthly/yearly subscription ($9–$19/mo, 14-day no-card trial). Its disclosure is thin: the Terms acknowledge cancellation only by its effect ('tracking will continue for 30 days after cancellation') but specify NO cancellation method — no self-serve portal, account path, or cancel email is named. The word 'refund' does not appear anywhere in the Terms or Privacy Policy, so there is no stated refund policy at all. No dedicated cancellation page exists; governing law is Singapore.
How to cancel DataFast
- Channels: online (self-serve)
- Official cancellation page: https://datafa.st/tos
- Pause/freeze: not offered. No pause documented. The Terms describe only the post-cancellation effect (tracking continues for 30 days) — no cancellation method is stated.
- Account/data deletion: Data deletion handled via general contact ([email protected]) per the Privacy Policy; no self-serve flow documented. https://datafa.st/privacy-policy
Evidence
- {'title': 'DataFast — Pricing / Home (14-day trial; accessed 2026-06-14)', 'url': 'https://datafa.st'}
- {'title': 'Terms of Service — DataFast (Singapore law; no refund term; accessed 2026-06-14)', 'url': 'https://datafa.st/tos'}
- {'title': 'Privacy Policy — DataFast (accessed 2026-06-14)', 'url': 'https://datafa.st/privacy-policy'}
- Last reviewed 2026-06-14 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “DataFast — Cancellation Friction Index (SG).” CES-1.1. https://www.cancelatlas.com/c/datafast (CC BY-SA 4.0).
See DataFast in the full index -> · How we score · Open data