How hard is it to cancel Dashlane?

Personal plan subscribers can cancel anytime via the web app (Vault > Subscription > Cancel) if they paid by credit card, or directly through Google Play, Apple App Store, or PayPal if they paid via those platforms. Cancellation stops autorenewal; the plan remains active until the end of the current billing period with no prorated credit. A full refund is available only if requested within 30 days of purchase and only for personal plans (not professional), initiated in-app immediately after cancellation and processed within 3-5 business days. No pause or freeze option is offered.

How to cancel Dashlane

• Channels: online (self-serve), in-app
• Official cancellation page: https://support.dashlane.com/hc/en-us/articles/12247552144786-Cancel-my-Dashlane-subscription-and-stop-autorenewal
• Pause/freeze: not offered. No pause or freeze option is documented anywhere in Dashlane's official help center.
• Refund policy: https://support.dashlane.com/hc/en-us/articles/12248372111506-Get-a-refund-for-my-Dashlane-subscription
• Account/data deletion: Users can delete their account and all associated data (passwords, personal details, payment info) via a self-serve deletion page. Must cancel subscription and export data first. Deletion is irreversible; Dashlane cannot recover data or process refunds after deletion. https://support.dashlane.com/hc/en-us/articles/202907531-Delete-your-Dashlane-account-and-data

Evidence

• Cancel my Dashlane subscription and stop autorenewal – Dashlane (accessed 2026-06-05)
• Get a refund for my Dashlane subscription – Dashlane (accessed 2026-06-05)
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Dashlane, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/dashlane (CC BY-SA 4.0).

See Dashlane in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/dashlane"><img src="https://www.cancelatlas.com/share/badges/dashlane.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>