How hard is it to cancel Curve?

You downgrade a Curve paid subscription in the Curve Wallet (My account > Downgrade subscription), or by contacting Curve if the in-app option is unavailable. Lower paid tiers (Pay X / Pro) have no minimum term and can be downgraded at any time, but pre-paid monthly fees are not refunded. The top tier (Pro+/formerly Metal) carries a minimum subscription period of 6 months (monthly) or 12 months (annual) and requires at least 1 month's advance notice before the end of that period; benefits continue to the end of the paid period and annual fees are non-refundable. Within a 14-day cooling-off period you can cancel for a refund, less physical-card delivery costs for card-bearing tiers and subject to cancellation fees on Pro/Pro+. Data deletion is governed by the privacy policy and limited by financial-services retention obligations.

How to cancel Curve

• Channels: online (self-serve), email
• Official cancellation page: https://www.curve.com/legal/terms/
• Pause/freeze: not offered. No pause; you downgrade in the Curve Wallet (or contact support if unavailable). Higher tiers with a minimum subscription period keep benefits until the end of the paid period.
• Refund policy: https://www.curve.com/legal/terms/
• Account/data deletion: Data deletion requests are covered by the Curve UK & EEA Privacy Policy; Curve may decline erasure without closing the account or where there is an overriding/legal reason to retain (financial-services records typically retained ~6 years). https://www.curve.com/legal/privacy/

Evidence

• Terms of Service | Curve (accessed 2026-06-16)
• Curve UK & EEA Privacy Policy (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Curve, Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/curve (CC BY-SA 4.0).

See Curve in the full index -> · How we score · Open data

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