How hard is it to cancel Curve?

You downgrade a Curve paid subscription in the Curve Wallet (My account > Downgrade subscription), or by contacting Curve if the in-app option is unavailable. Lower paid tiers (Pay X / Pro) have no minimum term and can be downgraded at any time, but pre-paid monthly fees are not refunded. The top tier (Pro+/formerly Metal) carries a minimum subscription period of 6 months (monthly) or 12 months (annual) and requires at least 1 month's advance notice before the end of that period; benefits continue to the end of the paid period and annual fees are non-refundable. Within a 14-day cooling-off period you can cancel for a refund, less physical-card delivery costs for card-bearing tiers and subject to cancellation fees on Pro/Pro+. Data deletion is governed by the privacy policy and limited by financial-services retention obligations.

How to cancel Curve

• Channels: online (self-serve), email
• Official cancellation page: https://www.curve.com/legal/terms/
• Pause/freeze: not offered. No pause; you downgrade in the Curve Wallet (or contact support if unavailable). Higher tiers with a minimum subscription period keep benefits until the end of the paid period.
• Refund policy: https://www.curve.com/legal/terms/
• Account/data deletion: Data deletion requests are covered by the Curve UK & EEA Privacy Policy; Curve may decline erasure without closing the account or where there is an overriding/legal reason to retain (financial-services records typically retained ~6 years). https://www.curve.com/legal/privacy/

Evidence

• Terms of Service | Curve (accessed 2026-06-16)
• Curve UK & EEA Privacy Policy (accessed 2026-06-16)
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Curve — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/curve (CC BY-SA 4.0).

See Curve in the full index -> · How we score · Open data

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