How hard is it to cancel Credit Sesame?

Credit Sesame premium subscriptions can be cancelled online via Profile > Premium Plan on the web or mobile-web, through the mobile app settings, or via the relevant App Store/Play Store if subscribed through in-app billing; users can also email [email protected] to request early termination before the billing period ends. Cancellation takes effect at the end of the current billing cycle — the subscription remains active through that period, and a final charge is processed on the last day of the cycle even after cancellation is initiated. No refunds or proration are offered; the final charge occurs regardless of when in the billing period the cancellation is made. Cancelling a premium plan does not affect the free Credit Sesame membership, which must be separately terminated via Profile > Terminate.

How to cancel Credit Sesame

• Channels: online (self-serve), in-app, email
• Official cancellation page: https://www.creditsesame.com/premiumdiscountterms/
• Pause/freeze: not offered. No pause or freeze option is documented for Credit Sesame premium subscriptions.
• Account/data deletion: Account termination is available via Profile > Terminate on the dashboard. California residents and others may submit a formal data deletion request via Credit Sesame's TrustArc Individual Rights Manager portal. Credit Sesame may retain certain data where permitted by law after account closure. https://submit-irm.trustarc.com/services/validation/d108bfda-cea0-4800-b90d-a5aea8cfd852

Evidence

• {'title': 'Premium Charge and Cancellation Terms - Credit Sesame (accessed 2026-06-05)', 'url': 'https://www.creditsesame.com/premiumdiscountterms/'}
• {'title': 'How do I discontinue my monthly premium subscription? – Credit Sesame (accessed 2026-06-05)', 'url': 'https://help.creditsesame.com/hc/en-us/articles/360028513731-How-do-I-discontinue-my-monthly-premium-subscription'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Credit Sesame — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/credit-sesame (CC BY-SA 4.0).

See Credit Sesame in the full index -> · How we score · Open data

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