How hard is it to cancel Crave?

Direct Crave subscribers can cancel online anytime via Manage Account on crave.ca; cancellation takes effect at the end of the current prepaid billing cycle with no refund or proration. Third-party subscribers (Apple, Google Play, Roku, Amazon) must cancel through their respective platform; cable/TV provider subscribers must contact their provider. All subscription fees are non-refundable, access continues until the end of the billing period. Pausing a subscription is not available.

How to cancel Crave

• Channels: online (self-serve), in-app, phone
• Official cancellation page: https://www.crave.ca/en/support/managing-my-crave-account/how-do-i-cancel-my-subscription-91322380
• Pause/freeze: not offered. Crave does not offer a subscription pause feature. The official FAQ titled 'I'm going on vacation, can I pause my Crave subscription?' confirms pausing is not available; the only option is to cancel and re-subscribe.
• Refund policy: https://www.crave.ca/en/support/will-i-get-a-refund-if-i-cancel-my-subscription-97594142
• Account/data deletion: No self-serve account deletion tool on crave.ca. Data deletion requests are handled under the Bell Media / Bell Canada Privacy Policy (PIPEDA-compliant). Subscribers can contact Bell's Privacy Office in writing to request access to or deletion of personal information. https://www.bell.ca/Security_and_privacy/Commitment_to_privacy

Evidence

• How do I cancel my subscription? — Crave Support (accessed 2026-06-06)
• Will I get a refund if I cancel my subscription? — Crave Support (accessed 2026-06-06)
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Crave, Cancellation Friction Index (CA).” CES-1.1. https://www.cancelatlas.com/c/crave-ca (CC BY-SA 4.0).

See Crave in the full index -> · How we score · Open data

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