Meal kits & food · US
How hard is it to cancel Craft Coffee?
Craft Coffee scores 74/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Customers cancel self-serve by logging into the dashboard. If cancelled less than 7 days before the next ship date, cancellation takes effect after that shipment; prepaid plans ship what was already paid for and then do not renew.
How to cancel Craft Coffee
- Channels: online (self-serve)
- Official cancellation page: https://www.craftcoffee.com/faq
- Pause/freeze: not offered.
- Refund policy: https://www.craftcoffee.com/faq
- Account/data deletion: Privacy policy (PT's Craft Coffee LLC) governs personal data; account/data deletion not separately documented. https://www.craftcoffee.com/privacy
Evidence
- Craft Coffee FAQ
- Terms of Use - Craft Coffee
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Craft Coffee, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/craft-coffee (CC BY-SA 4.0).
See Craft Coffee in the full index -> · How we score · Open data
Earned it? Show your grade
Craft Coffee grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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