Coffee subscription · US
How hard is it to cancel Craft Coffee?
Craft Coffee scores 74/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve).
Customers cancel self-serve by logging into the dashboard. If cancelled less than 7 days before the next ship date, cancellation takes effect after that shipment; prepaid plans ship what was already paid for and then do not renew.
How to cancel Craft Coffee
- Channels: online (self-serve)
- Official cancellation page: https://www.craftcoffee.com/faq
- Pause/freeze: not offered.
- Refund policy: https://www.craftcoffee.com/faq
- Account/data deletion: Privacy policy (PT's Craft Coffee LLC) governs personal data; account/data deletion not separately documented. https://www.craftcoffee.com/privacy
Evidence
- Craft Coffee FAQ
- Terms of Use - Craft Coffee
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Craft Coffee — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/craft-coffee (CC BY-SA 4.0).
See Craft Coffee in the full index -> · How we score · Open data
Earned it? Show your grade
Craft Coffee grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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