Security & identity · US
How hard is it to cancel Cove?
Cove scores 76/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via phone, online (self-serve), live chat.
Cove service plans are month-to-month with no long-term contract or cancellation fee, and customers cancel by calling (855) 268-3669 or submitting a request through Cove's customer portal, with chat support also available. All service plans require a minimum 30-day verbal cancellation request prior to the next billing date, and Cove offers a 60-day money-back guarantee while partial months are generally not refunded.
How to cancel Cove
- Channels: phone, online (self-serve), live chat
- Official cancellation page: https://www.covesmart.com/terms/
- Pause/freeze: not offered.
- Account/data deletion:
Evidence
- Cove Smart Terms and Conditions
- Last reviewed 2026-06-17 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Cove, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/cove (CC BY-SA 4.0).
See Cove in the full index -> · How we score · Open data
Earned it? Show your grade
Cove grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
Copy the embed:
<a href="https://www.cancelatlas.com/c/cove"><img src="https://www.cancelatlas.com/share/badges/cove.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>