Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Colossyan's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

AI tools · GB

How hard is it to cancel Colossyan?

Colossyan scores 79/100 (grade B) for how clearly it documents cancellation in the GB, a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Colossyan's terms allow customers to terminate at the end of the current subscription period, with notice at the latest on the last day of that period, by logging into their account; cancellation stops automatic renewal and the account downgrades to free when the billing cycle ends. There is no refund for any pre-paid Service except under the stated exception. A full refund is available within 14 days of purchase if the customer has generated less than 10 minutes of video and is not on an Enterprise Plan; partial refunds after day 14 with under 10 minutes generated may be granted at discretion. EU/UK consumers retain a 14-day withdrawal right.

How to cancel Colossyan

  • Channels: online (self-serve)
  • Official cancellation page: https://www.colossyan.com/terms
  • Pause/freeze: not offered. No pause option documented; cancellation stops auto-renewal at end of term.
  • Refund policy: https://www.colossyan.com/terms
  • Account/data deletion: No self-serve account-data deletion toggle documented in the cancellation terms. https://www.colossyan.com/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Colossyan, Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/colossyan (CC BY-SA 4.0).

See Colossyan in the full index -> · How we score · Open data

Earned it? Show your grade

Colossyan grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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