Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Colossyan's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

AI tools · GB

How hard is it to cancel Colossyan?

Colossyan scores 79/100 (grade B) for how clearly it documents cancellation in the GB — a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-16 · Documented-Policy tier · grade B

Colossyan's terms allow customers to terminate at the end of the current subscription period, with notice at the latest on the last day of that period, by logging into their account; cancellation stops automatic renewal and the account downgrades to free when the billing cycle ends. There is no refund for any pre-paid Service except under the stated exception. A full refund is available within 14 days of purchase if the customer has generated less than 10 minutes of video and is not on an Enterprise Plan; partial refunds after day 14 with under 10 minutes generated may be granted at discretion. EU/UK consumers retain a 14-day withdrawal right.

How to cancel Colossyan

  • Channels: online (self-serve)
  • Official cancellation page: https://www.colossyan.com/terms
  • Pause/freeze: not offered. No pause option documented; cancellation stops auto-renewal at end of term.
  • Refund policy: https://www.colossyan.com/terms
  • Account/data deletion: No self-serve account-data deletion toggle documented in the cancellation terms. https://www.colossyan.com/terms

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Colossyan — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/colossyan (CC BY-SA 4.0).

See Colossyan in the full index -> · How we score · Open data

Earned it? Show your grade

Colossyan grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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