How hard is it to cancel Club Pilates?

Club Pilates members may cancel at any time during any membership period but are not entitled to any refund; access continues through the end of the current billing cycle. Cancellation can be initiated online through the member account page, by emailing [email protected] or the local studio, or by visiting the studio in person. A 30-day written notice is commonly required (exact terms vary by state and franchise location). Memberships may alternatively be frozen for up to 3 months at $35/month with 14 days' advance notice.

How to cancel Club Pilates

• Channels: online (self-serve), in person, email
• Official cancellation page: https://help.clubpilates.com/hc/en-us/articles/20533652847767-How-can-I-freeze-or-cancel-my-membership
• Pause/freeze: available — Memberships can be frozen up to 3 months for a $35/month freeze fee. Freeze requests must be submitted at least 14 days before the next invoice date; the advance-notice requirement is waived for medical reasons.
• Account/data deletion: California and other state residents may submit a personal data deletion request via Xponential Fitness (Club Pilates' parent company). Identity verification required. https://www.xponential.com/privacy_choices

Evidence

• {'title': 'How can I freeze or cancel my membership? – Club Pilates Help Center (accessed 2026-06-06)', 'url': 'https://help.clubpilates.com/hc/en-us/articles/20533652847767-How-can-I-freeze-or-cancel-my-membership'}
• {'title': 'Terms Of Use – Club Pilates (accessed 2026-06-06)', 'url': 'https://www.clubpilates.com/terms'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Club Pilates — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/club-pilates-us (CC BY-SA 4.0).

See Club Pilates in the full index -> · How we score · Open data