Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ClouDNS's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

83/ 100 · B

Web hosting & domains · BG

How hard is it to cancel ClouDNS?

ClouDNS scores 83/100 (grade B) for how clearly it documents cancellation in the BG — a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-18 · Documented-Policy tier · grade B

ClouDNS subscriptions are cancelled online and self-serve: automatic-renewal subscriptions can be managed and cancelled anytime before expiration without prior notice from Profile > Manage Subscriptions, and pre-authorized billing agreements (default payment methods) can be cancelled anytime without prior notice from Profile > Payment Methods, with PayPal agreements cancellable on the PayPal site. When a premium plan expires the account reverts to the free servers with free-plan limits. ClouDNS offers an unconditional 7-day money-back guarantee on hosting services, requested by chat or ticket, refunded minus transaction fees; domain renewals are non-refundable.

How to cancel ClouDNS

  • Channels: online (self-serve)
  • Official cancellation page: https://www.cloudns.net/tos/
  • Pause/freeze: not offered. ClouDNS has no pause. You stop recurring charges by cancelling the auto-renew subscription or the pre-authorized billing agreement; when a premium plan expires the account drops to the free tier (zones and features limited to the free plan) rather than being held.
  • Refund policy: https://www.cloudns.net/tos/
  • Account/data deletion: Cancelling billing keeps the account on the free tier rather than deleting it. ClouDNS provides documented self-serve deletion of cloud domains/zones in the control panel; full account or personal-data deletion is requested via ClouDNS support (chat or ticket).

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ClouDNS — Cancellation Friction Index (BG).” CES-1.1. https://www.cancelatlas.com/c/cloudns (CC BY-SA 4.0).

See ClouDNS in the full index -> · How we score · Open data

Earned it? Show your grade

ClouDNS grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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