Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ClouDNS's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

83/ 100 · B

Developer tools · BG

How hard is it to cancel ClouDNS?

ClouDNS scores 83/100 (grade B) for how clearly it documents cancellation in the BG, a clearly documented cancellation policy. Cancellation is available via online (self-serve).

Last reviewed 2026-06-18 · Documented-Policy tier · grade B

ClouDNS subscriptions are cancelled online and self-serve: automatic-renewal subscriptions can be managed and cancelled anytime before expiration without prior notice from Profile > Manage Subscriptions, and pre-authorized billing agreements (default payment methods) can be cancelled anytime without prior notice from Profile > Payment Methods, with PayPal agreements cancellable on the PayPal site. When a premium plan expires the account reverts to the free servers with free-plan limits. ClouDNS offers an unconditional 7-day money-back guarantee on hosting services, requested by chat or ticket, refunded minus transaction fees; domain renewals are non-refundable.

How to cancel ClouDNS

  • Channels: online (self-serve)
  • Official cancellation page: https://www.cloudns.net/tos/
  • Pause/freeze: not offered. ClouDNS has no pause. You stop recurring charges by cancelling the auto-renew subscription or the pre-authorized billing agreement; when a premium plan expires the account drops to the free tier (zones and features limited to the free plan) rather than being held.
  • Refund policy: https://www.cloudns.net/tos/
  • Account/data deletion: Cancelling billing keeps the account on the free tier rather than deleting it. ClouDNS provides documented self-serve deletion of cloud domains/zones in the control panel; full account or personal-data deletion is requested via ClouDNS support (chat or ticket).

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ClouDNS, Cancellation Friction Index (BG).” CES-1.1. https://www.cancelatlas.com/c/cloudns (CC BY-SA 4.0).

See ClouDNS in the full index -> · How we score · Open data

Earned it? Show your grade

ClouDNS grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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