Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly clever fit's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

71/ 100 · B

Fitness & gym · DE

How hard is it to cancel clever fit?

clever fit scores 71/100 (grade B) for how clearly it documents cancellation in the DE, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, postal mail.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

clever fit (DE) provides an online Kündigungsbutton ('Verträge hier kündigen') on their website per §312k BGB, where members select their franchise studio and submit a cancellation form. Cancellation is also accepted by email or postal mail to the individual studio (not HQ), in text form with name and membership number. The notice period is 1 month for all contracts; after the minimum term (typically 12 months, options range 1-24 months) expires without notice, the contract extends indefinitely and then rolls monthly. No proration is mentioned; any stored credit balance is refunded to the member's bank account. As a franchise chain, cancellations must be sent to the specific home studio.

How to cancel clever fit

  • Channels: online (self-serve), email, postal mail
  • Official cancellation page: https://www.clever-fit.com/de/vertragskuendigung/
  • Pause/freeze: available, Pause available by mutual agreement (gegenseitiges Einvernehmen) for a pre-agreed period; suspended time extends the contract end date accordingly. Typically requires documented reason (e.g. illness, injury, pregnancy).
  • Account/data deletion: Members may request deletion of personal data under Art. 17 GDPR by emailing [email protected] or the DPO at [email protected]. App account can be deleted in-app under Profile > Privat > Konto löschen. Legal retention periods (tax/commercial) may delay full erasure. https://www.clever-fit.com/de/datenschutz/

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “clever fit, Cancellation Friction Index (DE).” CES-1.1. https://www.cancelatlas.com/c/clever-fit-de (CC BY-SA 4.0).

See clever fit in the full index -> · How we score · Open data

Earned it? Show your grade

clever fit grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

Copy the embed:

<a href="https://www.cancelatlas.com/c/clever-fit-de"><img src="https://www.cancelatlas.com/share/badges/clever-fit-de.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>