How hard is it to cancel CLEAR Plus?

CLEAR Plus members can cancel at any time via the online account portal at my.clearme.com, via the CLEAR app, by emailing [email protected], or by calling +1.855.253.2763. Cancellations within the first 14 days of a charge date receive a full refund but lose airport Lane access immediately; cancellations after 14 days take effect at the end of the current billing term with no pro-rata refund. No advance notice period is required. There is no membership pause or hold option.

How to cancel CLEAR Plus

• Channels: online (self-serve), in-app, phone, email
• Official cancellation page: https://www.clearme.com/support/how-do-i-cancel-my-membership
• Pause/freeze: not offered. No pause or hold option is offered. Members who cancel after the 14-day window retain access through the end of the current billing term but cannot suspend mid-term.
• Refund policy: https://www.clearme.com/support/what-is-your-refund-policy
• Account/data deletion: Members may request biometric data deletion at any time by emailing [email protected]. Full account deletion (including cessation of free services) is available by contacting Member Services via email ([email protected]) or phone. CLEAR retains personal data per jurisdiction-specific timelines (2–3 years from last interaction). https://my.clearme.com/v3/privacy/data-opt-out

Evidence

• {'title': 'How do I cancel my Membership? FAQ | CLEAR (accessed 2026-06-06)', 'url': 'https://www.clearme.com/support/how-do-i-cancel-my-membership'}
• {'title': 'What is your refund policy for CLEAR+ Membership? FAQ | CLEAR (accessed 2026-06-06)', 'url': 'https://www.clearme.com/support/what-is-your-refund-policy'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “CLEAR Plus — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/clear-plus-us (CC BY-SA 4.0).

See CLEAR Plus in the full index -> · How we score · Open data

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