Telecom & ISP · AR
How hard is it to cancel Claro Argentina?
Claro Argentina scores 52/100 (grade D) for how clearly it documents cancellation in the AR — a poorly documented cancellation policy. Cancellation is available via online (self-serve), phone, in-app, in person.
Claro Argentina subscribers can request mobile service cancellation online via a chat-based 'Botón de Baja' on claro.com.ar, by calling 0800-123-0611 or *611 (24/7), through the Mi Claro app, or in person at a branch with a national ID. The official T&Cs state that either party may cancel without cause and without owing compensation, but the customer remains liable for all outstanding charges — no prorated refund is documented. Notice timing for customer-initiated cancellations is not explicitly defined in the help center, though the service contract specifies a 30-day notice requirement for company-initiated terminations. Prepaid lines auto-cancel after 60 days of inactivity with no reload.
How to cancel Claro Argentina
- Channels: online (self-serve), phone, in-app, in person
- Official cancellation page: https://asistencia.claro.com.ar/asistencia/servicios-en-tu-celu/cancelacion/como-solicito-la-cancelacion-de-mi-servicio-movil
- Pause/freeze: not offered. No pause or service freeze option is documented in Claro Argentina's terms and conditions or help center.
- Account/data deletion: Personal data deletion can be requested by emailing [email protected] or via the privacy form. Claro must respond within 10 business days. Rights governed by Argentina's Law 25.326 (Ley de Protección de Datos Personales). https://www.claro.com.ar/personas/legal-y-regulatorio/politica-de-privacidad
Evidence
- {'title': '¿Cómo solicito la cancelación de mi servicio móvil? | Asistencia | Claro Argentina (accessed 2026-06-06)', 'url': 'https://asistencia.claro.com.ar/asistencia/servicios-en-tu-celu/cancelacion/como-solicito-la-cancelacion-de-mi-servicio-movil'}
- {'title': 'Marco legal: Términos y Condiciones Servicio Internet y TV 2019 | Claro Argentina (accessed 2026-06-06)', 'url': 'https://www.claro.com.ar/personas/legal-y-regulatorio/terminos-condiciones-servicio-internet-tv-2019'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Claro Argentina — Cancellation Friction Index (AR).” CES-1.1. https://www.cancelatlas.com/c/claro-ar (CC BY-SA 4.0).
See Claro Argentina in the full index -> · How we score · Open data