How hard is it to cancel Cignal Play?

Cignal Play subscribers can cancel their subscription directly in the app via the 'Manage Plan' page, or through their App Store / Google Play account, at least 24 hours before the end of the current billing period. Cancellation takes effect at the end of the paid period, and subscribers retain access to content until then. All payments are strictly non-refundable and non-creditable regardless of when cancellation occurs within the billing cycle. Subscriptions auto-renew each billing period unless cancelled.

How to cancel Cignal Play

• Channels: in-app, online (self-serve)
• Official cancellation page: https://www.cignalplay.com/terms-and-conditions
• Pause/freeze: not offered. No pause or freeze option is mentioned in Cignal Play's terms and conditions.
• Account/data deletion: Users may request data deletion by contacting the Data Privacy Officer. Cignal TV retains personal data for up to 10 years from permanent service deactivation. https://www.cignalplay.com/data-privacy

Evidence

• {'title': 'Cignal Play Terms and Conditions (accessed 2026-06-06)', 'url': 'https://www.cignalplay.com/terms-and-conditions'}
• {'title': 'Cignal Play Data Privacy (accessed 2026-06-06)', 'url': 'https://www.cignalplay.com/data-privacy'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Cignal Play — Cancellation Friction Index (PH).” CES-1.1. https://www.cancelatlas.com/c/cignal-ph (CC BY-SA 4.0).

See Cignal Play in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/cignal-ph"><img src="https://www.cancelatlas.com/share/badges/cignal-ph.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>