Gym & fitness · US
How hard is it to cancel Chuze Fitness?
Chuze Fitness scores 77/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, in person, email.
Chuze Fitness members can cancel online via the member services portal (memberservices.chuzefitness.com), through the Chuze app, by visiting any club location in person, or by emailing [email protected]. A 10-day written notice prior to any monthly billing date is required to avoid future charges, and memberships must be in good standing at time of cancellation. Members cancelling within a 12-month commitment may owe a $58 early-termination fee. New members are entitled to a full refund if they cancel within 5 business days of joining (buyer's remorse policy).
How to cancel Chuze Fitness
- Channels: online (self-serve), in-app, in person, email
- Official cancellation page: https://chuzefitness.com/about/faqs/
- Pause/freeze: available — Memberships may be frozen for a discounted monthly fee for up to 6 months per calendar year for any reason (no documentation required). Medical or military holds are also available with documentation; the annual fee is still charged during a paid freeze.
- Account/data deletion: Chuze Fitness offers a dedicated Privacy Request page for data deletion requests. Requests can also be sent to [email protected]. Chuze acknowledges receipt within 10 days and responds within 45 days (extendable by an additional 45 days with notice). https://chuzefitness.com/privacy-request/
Evidence
- {'title': 'FAQs | Chuze Fitness (accessed 2026-06-06)', 'url': 'https://chuzefitness.com/about/faqs/'}
- {'title': 'Gym Membership | Chuze Fitness (accessed 2026-06-06)', 'url': 'https://chuzefitness.com/membership/'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Chuze Fitness — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/chuze-fitness-us (CC BY-SA 4.0).
See Chuze Fitness in the full index -> · How we score · Open data
Earned it? Show your grade
Chuze Fitness grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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