Fitness & gym · US
How hard is it to cancel Chuze Fitness?
Chuze Fitness scores 77/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, in person, email.
Chuze Fitness members can cancel online via the member services portal (memberservices.chuzefitness.com), through the Chuze app, by visiting any club location in person, or by emailing [email protected]. A 10-day written notice prior to any monthly billing date is required to avoid future charges, and memberships must be in good standing at time of cancellation. Members cancelling within a 12-month commitment may owe a $58 early-termination fee. New members are entitled to a full refund if they cancel within 5 business days of joining (buyer's remorse policy).
How to cancel Chuze Fitness
- Channels: online (self-serve), in-app, in person, email
- Official cancellation page: https://chuzefitness.com/about/faqs/
- Pause/freeze: available, Memberships may be frozen for a discounted monthly fee for up to 6 months per calendar year for any reason (no documentation required). Medical or military holds are also available with documentation; the annual fee is still charged during a paid freeze.
- Account/data deletion: Chuze Fitness offers a dedicated Privacy Request page for data deletion requests. Requests can also be sent to [email protected]. Chuze acknowledges receipt within 10 days and responds within 45 days (extendable by an additional 45 days with notice). https://chuzefitness.com/privacy-request/
Evidence
- FAQs | Chuze Fitness (accessed 2026-06-06)
- Gym Membership | Chuze Fitness (accessed 2026-06-06)
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Chuze Fitness, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/chuze-fitness-us (CC BY-SA 4.0).
See Chuze Fitness in the full index -> · How we score · Open data
Earned it? Show your grade
Chuze Fitness grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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