Documented-Policy tier only. This score rates how clearly Centr's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

77/ 100 · B

Fitness & audio apps · US

How hard is it to cancel Centr?

Centr scores 77/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Web subscribers can cancel self-service via Settings > Subscription > Cancel Subscription on centr.com, or by emailing [email protected]; App Store and Google Play subscribers must cancel through their respective platform. Cancellation must be made at least 24 hours before the renewal date, and access continues until the end of the current billing period. Centr's billing terms explicitly state no refunds or credits for unused subscription periods for any reason unless required by law, though support may consider a refund of the most recent charge only on a case-by-case basis. No proration is offered.

How to cancel Centr

  • Channels: online (self-serve), in-app, email
  • Official cancellation page: https://help.centr.com/en-US/how-do-i-cancel-my-subscription-3389622
  • Pause/freeze: available — Pause is available by contacting support at [email protected] — not self-serve. Pausing preserves account and data without ongoing charges.
  • Account/data deletion: Users can request deletion of personal data by emailing [email protected]. Deleting the account permanently removes all associated data including workout history; the action is irreversible. https://centr.com/article/show/5293/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Centr — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/centr (CC BY-SA 4.0).

See Centr in the full index -> · How we score · Open data

Earned it? Show your grade

Centr grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

Copy the embed:

<a href="https://www.cancelatlas.com/c/centr"><img src="https://www.cancelatlas.com/share/badges/centr.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>