Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly CDN77's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

81/ 100 · B

Developer tools · GB

How hard is it to cancel CDN77?

CDN77 scores 81/100 (grade B) for how clearly it documents cancellation in the GB, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-18 · Documented-Policy tier · grade B

CDN77 lets customers stop recurring billing self-serve by disabling Monthly Plan auto-renewal anytime in the client portal at client.cdn77.com/billing/payment-settings, after which no further monthly payment is taken. Formally terminating the agreement is done by written notice to CDN77, and there is a 30-day window to terminate following any fee increase. Refund terms are strict and clearly stated: all Monthly Plan funds are non-refundable and cannot carry over, and prepaid Pay-As-You-Go balances expire after 365 days with any unused amount forfeited.

How to cancel CDN77

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.cdn77.com/legal/terms-and-conditions
  • Pause/freeze: not offered. CDN77 has no pause. You stop recurring charges by disabling Monthly Plan auto-renewal in the client portal billing settings, or for Pay-As-You-Go you simply stop topping up; ending the underlying agreement is done by written notice to CDN77.
  • Refund policy: https://www.cdn77.com/legal/terms-and-conditions
  • Account/data deletion: The terms address billing and termination, not a self-serve data-deletion flow. Pay-As-You-Go funds expire after 365 days with any unused balance forfeited; Monthly Plan funds are non-refundable and do not carry over. Closing the account beyond stopping renewals is handled via written notice / support.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “CDN77, Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/cdn77 (CC BY-SA 4.0).

See CDN77 in the full index -> · How we score · Open data

Earned it? Show your grade

CDN77 grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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