Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly CDN77's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

81/ 100 · B

Cloud infrastructure · GB

How hard is it to cancel CDN77?

CDN77 scores 81/100 (grade B) for how clearly it documents cancellation in the GB — a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-18 · Documented-Policy tier · grade B

CDN77 lets customers stop recurring billing self-serve by disabling Monthly Plan auto-renewal anytime in the client portal at client.cdn77.com/billing/payment-settings, after which no further monthly payment is taken. Formally terminating the agreement is done by written notice to CDN77, and there is a 30-day window to terminate following any fee increase. Refund terms are strict and clearly stated: all Monthly Plan funds are non-refundable and cannot carry over, and prepaid Pay-As-You-Go balances expire after 365 days with any unused amount forfeited.

How to cancel CDN77

  • Channels: online (self-serve), email
  • Official cancellation page: https://www.cdn77.com/legal/terms-and-conditions
  • Pause/freeze: not offered. CDN77 has no pause. You stop recurring charges by disabling Monthly Plan auto-renewal in the client portal billing settings, or for Pay-As-You-Go you simply stop topping up; ending the underlying agreement is done by written notice to CDN77.
  • Refund policy: https://www.cdn77.com/legal/terms-and-conditions
  • Account/data deletion: The terms address billing and termination, not a self-serve data-deletion flow. Pay-As-You-Go funds expire after 365 days with any unused balance forfeited; Monthly Plan funds are non-refundable and do not carry over. Closing the account beyond stopping renewals is handled via written notice / support.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “CDN77 — Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/cdn77 (CC BY-SA 4.0).

See CDN77 in the full index -> · How we score · Open data

Earned it? Show your grade

CDN77 grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas — Grade B

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