Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Causebox's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

71/ 100 · B

Apparel & beauty · US

How hard is it to cancel Causebox?

Causebox scores 71/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-06 · Documented-Policy tier · grade B

Causebox (rebranded Alltrue) allows quarterly and annual subscribers to cancel at any time before their next renewal date to prevent future charges; cancellation does not issue a refund and remaining boxes in the current term are still fulfilled. Members can cancel via the Subscriptions and Orders page in their online account or by emailing [email protected]. All purchases are final and nonrefundable; once a subscription renews, Causebox will not retroactively terminate or refund the renewal charge. A pause option (skip one box) is also available as an alternative to full cancellation.

How to cancel Causebox

  • Channels: online (self-serve), email
  • Official cancellation page: https://faq.causebox.com/hc/en-us/articles/360007367754-What-is-your-cancellation-policy-
  • Pause/freeze: available, Members can pause (skip) one upcoming box via their account; annual members who pause have their term extended so they still receive 4 boxes total.
  • Account/data deletion: Privacy policy includes a 'Do Not Sell My Personal Information' link in the footer; account deletion available via account settings; company retains limited data post-deletion for fraud prevention and Terms of Use enforcement. https://shop.alltrue.com/app/page/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Causebox, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/causebox (CC BY-SA 4.0).

See Causebox in the full index -> · How we score · Open data

Earned it? Show your grade

Causebox grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

Copy the embed:

<a href="https://www.cancelatlas.com/c/causebox"><img src="https://www.cancelatlas.com/share/badges/causebox.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>