Pet subscriptions · GB
How hard is it to cancel Cattitude Box?
Cattitude Box scores 74/100 (grade B) for how clearly it documents cancellation in the GB, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email, phone.
Cattitude Box is a recurring cat subscription box (renewing every 1, 3, or 6 months, charged on the 1st of the month for UK customers). The FAQ states customers can cancel at any time, but there is a 3-month minimum period when signing up. Customers can also skip a month or pause temporarily. To stop recurring charges, you locate the subscription within your account and select Cancel; support is available by phone or email. Refund-on-cancellation and data-deletion specifics fall under the privacy policy.
How to cancel Cattitude Box
- Channels: online (self-serve), email, phone
- Official cancellation page: https://cattitudebox.co.uk/pages/frequently-asked-questions
- Pause/freeze: available, Can cancel at any time after a 3-month minimum period; can also skip a month or temporarily pause. Cancellation via the account or support.
- Refund policy: https://cattitudebox.co.uk/pages/frequently-asked-questions
- Account/data deletion: Not addressed in the FAQ; handled via the privacy policy. https://cattitudebox.co.uk/pages/frequently-asked-questions
Evidence
- Frequently Asked Questions - CattitudeBox (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Cattitude Box, Cancellation Friction Index (GB).” CES-1.1. https://www.cancelatlas.com/c/cattitude-box-uk (CC BY-SA 4.0).
See Cattitude Box in the full index -> · How we score · Open data
Earned it? Show your grade
Cattitude Box grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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