How hard is it to cancel CATCHPLAY+?

CATCHPLAY+ auto-renewal must be cancelled through the channel used to subscribe at least 24 hours before plan expiration; via the website it is Avatar > My Account and Transactions > select plan > Cancel Plan, and via App Store/Google Play through store subscription settings. Access continues for the rest of the paid period and deleting the app does not stop billing.

How to cancel CATCHPLAY+

• Channels: online (self-serve), in-app, app-store
• Official cancellation page: https://support-tw.catchplay.com/zh-TW/support/solutions/articles/67000675339-%E5%A6%82%E4%BD%95%E5%8F%96%E6%B6%88%E7%BA%8C%E8%A8%82%E6%88%91%E7%9A%84%E6%96%B9%E6%A1%88-
• Pause/freeze: not offered.
• Refund policy: https://support-tw.catchplay.com/
• Account/data deletion: Account deletion is handled separately via the CATCHPLAY+ support center. https://support-tw.catchplay.com/

Evidence

• CATCHPLAY+ Support: 如何取消續訂我的方案
• CATCHPLAY+ Support Center
• Last reviewed 2026-06-17 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “CATCHPLAY+ — Cancellation Friction Index (TW).” CES-1.1. https://www.cancelatlas.com/c/catchplay-plus-tw (CC BY-SA 4.0).

See CATCHPLAY+ in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/catchplay-plus-tw"><img src="https://www.cancelatlas.com/share/badges/catchplay-plus-tw.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>