How hard is it to cancel CATCHPLAY+?

CATCHPLAY+ auto-renewal must be cancelled through the channel used to subscribe at least 24 hours before plan expiration; via the website it is Avatar > My Account and Transactions > select plan > Cancel Plan, and via App Store/Google Play through store subscription settings. Access continues for the rest of the paid period and deleting the app does not stop billing.

How to cancel CATCHPLAY+

• Channels: online (self-serve), in-app, app-store
• Official cancellation page: https://support-tw.catchplay.com/zh-TW/support/solutions/articles/67000675339-%E5%A6%82%E4%BD%95%E5%8F%96%E6%B6%88%E7%BA%8C%E8%A8%82%E6%88%91%E7%9A%84%E6%96%B9%E6%A1%88-
• Pause/freeze: not offered.
• Refund policy: https://support-tw.catchplay.com/
• Account/data deletion: Account deletion is handled separately via the CATCHPLAY+ support center. https://support-tw.catchplay.com/

Evidence

• CATCHPLAY+ Support: 如何取消續訂我的方案
• CATCHPLAY+ Support Center
• Last reviewed 2026-06-17 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “CATCHPLAY+, Cancellation Friction Index (TW).” CES-1.1. https://www.cancelatlas.com/c/catchplay-plus-tw (CC BY-SA 4.0).

See CATCHPLAY+ in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/catchplay-plus-tw"><img src="https://www.cancelatlas.com/share/badges/catchplay-plus-tw.svg" alt="Cancel Atlas, Grade B" width="232" height="52"></a>