How hard is it to cancel CATCHPLAY+?

CATCHPLAY+ lets subscribers cancel plan auto-renewal anytime up to 72 hours before expiry via My Account on the website or through the iOS/Google Play store. Access continues until the end of the current billing period; subscriptions bought through a telecom/cable provider must be cancelled with that provider.

How to cancel CATCHPLAY+

• Channels: online (self-serve), app-store
• Official cancellation page: https://support-id.catchplay.com/en/support/solutions/articles/67000675864-how-to-cancel-my-current-auto-renewal-plan-
• Pause/freeze: not offered.
• Account/data deletion:

Evidence

• How to cancel my current auto-renewal plan? - CATCHPLAY+ Support
• How to unsubscribe from CATCHPLAY+? - Support Center
• Last reviewed 2026-06-16 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “CATCHPLAY+, Cancellation Friction Index (ID).” CES-1.1. https://www.cancelatlas.com/c/catchplay-plus-id (CC BY-SA 4.0).

See CATCHPLAY+ in the full index -> · How we score · Open data

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