Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Carrd's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

67/ 100 · C

Software & SaaS · US

How hard is it to cancel Carrd?

Carrd scores 67/100 (grade C) for how clearly it documents cancellation in the US, a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Carrd Pro subscriptions are annual and auto-renew by default; users can turn off auto-renewal self-serve via Dashboard → Account avatar → 'Turn Off Auto-Renew', after which the plan remains active until the end of the paid period. No notice period is required, simply disabling auto-renew before the renewal date prevents the next charge. Refunds are explicitly stated as non-available ('all purchases are final and non-refundable') per the Terms of Use, though a prorated credit is applied when downgrading between Pro tiers mid-cycle. There is no documented pause/freeze option.

How to cancel Carrd

  • Channels: online (self-serve)
  • Official cancellation page: https://carrd.co/docs/pro/auto-renewing
  • Pause/freeze: not offered. No pause or freeze option is documented in Carrd's official help documentation.
  • Account/data deletion: Users can delete their account via the Dashboard (Account avatar → delete option). All data including sites, account information, and account history is permanently removed after a 14-day waiting period, during which deletion can be reversed by logging back in. https://carrd.co/docs/account/deleting-your-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Carrd, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/carrd (CC BY-SA 4.0).

See Carrd in the full index -> · How we score · Open data