Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Carrd's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

67/ 100 · C

Software / SaaS · US

How hard is it to cancel Carrd?

Carrd scores 67/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve).

Last reviewed 2026-06-05 · Documented-Policy tier · grade C

Carrd Pro subscriptions are annual and auto-renew by default; users can turn off auto-renewal self-serve via Dashboard → Account avatar → 'Turn Off Auto-Renew', after which the plan remains active until the end of the paid period. No notice period is required — simply disabling auto-renew before the renewal date prevents the next charge. Refunds are explicitly stated as non-available ('all purchases are final and non-refundable') per the Terms of Use, though a prorated credit is applied when downgrading between Pro tiers mid-cycle. There is no documented pause/freeze option.

How to cancel Carrd

  • Channels: online (self-serve)
  • Official cancellation page: https://carrd.co/docs/pro/auto-renewing
  • Pause/freeze: not offered. No pause or freeze option is documented in Carrd's official help documentation.
  • Account/data deletion: Users can delete their account via the Dashboard (Account avatar → delete option). All data including sites, account information, and account history is permanently removed after a 14-day waiting period, during which deletion can be reversed by logging back in. https://carrd.co/docs/account/deleting-your-account

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Carrd — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/carrd (CC BY-SA 4.0).

See Carrd in the full index -> · How we score · Open data