Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Calibrate's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

54/ 100 · D

Telehealth & Rx · US

How hard is it to cancel Calibrate?

Calibrate scores 54/100 (grade D) for how clearly it documents cancellation in the US — a poorly documented cancellation policy. Cancellation is available via email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade D

Cancellation is done exclusively by emailing [email protected]; there is no self-serve online cancel option. Members must give 7 calendar days' notice before their next billing cycle for the cancellation to take effect at that cycle. A mandatory Initial Term (at least 3 months) applies, and the program fee is non-refundable except within the first 72 hours of purchase or if the member is deemed clinically ineligible. A 50% refund is available under the Results Money Back Promise if less than 10% body weight is lost after 12 consecutive months of participation.

How to cancel Calibrate

  • Channels: email
  • Official cancellation page: https://www.joincalibrate.com/legal/cancellation-policy
  • Pause/freeze: not offered. No pause or freeze option is mentioned in Calibrate's cancellation policy or FAQ.
  • Account/data deletion: Calibrate's Privacy Policy allows users to submit data deletion requests by contacting [email protected] with sufficient identity-verification information; personal data is retained as long as an account is open or as legally required, with possible longer retention to comply with legal obligations, resolve disputes, or collect fees. https://www.joincalibrate.com/legal/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Calibrate — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/calibrate (CC BY-SA 4.0).

See Calibrate in the full index -> · How we score · Open data