Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Calibrate's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

54/ 100 · D

Health & telehealth · US

How hard is it to cancel Calibrate?

Calibrate scores 54/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade D

Cancellation is done exclusively by emailing [email protected]; there is no self-serve online cancel option. Members must give 7 calendar days' notice before their next billing cycle for the cancellation to take effect at that cycle. A mandatory Initial Term (at least 3 months) applies, and the program fee is non-refundable except within the first 72 hours of purchase or if the member is deemed clinically ineligible. A 50% refund is available under the Results Money Back Promise if less than 10% body weight is lost after 12 consecutive months of participation.

How to cancel Calibrate

  • Channels: email
  • Official cancellation page: https://www.joincalibrate.com/legal/cancellation-policy
  • Pause/freeze: not offered. No pause or freeze option is mentioned in Calibrate's cancellation policy or FAQ.
  • Account/data deletion: Calibrate's Privacy Policy allows users to submit data deletion requests by contacting [email protected] with sufficient identity-verification information; personal data is retained as long as an account is open or as legally required, with possible longer retention to comply with legal obligations, resolve disputes, or collect fees. https://www.joincalibrate.com/legal/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

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Cite this. Cancel Atlas (2026). “Calibrate, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/calibrate (CC BY-SA 4.0).

See Calibrate in the full index -> · How we score · Open data