Fitness & audio apps · US
How hard is it to cancel Cal AI?
Cal AI scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).
Cal AI subscriptions auto-renew unless cancelled at least 24 hours before the current period ends. Subscribers who signed up via the web can manage or cancel at calai.app/manage-subscription; those who subscribed through Apple or Google must cancel through those platforms directly. Fees are stated as non-refundable except as required by law, with refund eligibility ultimately governed by Apple App Store or Google Play Store terms. No subscription pause option is offered.
How to cancel Cal AI
- Channels: in-app, online (self-serve)
- Official cancellation page: https://www.calai.app/tos
- Pause/freeze: not offered. No subscription pause or hold option is mentioned in the Terms of Service or on the manage-subscription page.
- Account/data deletion: Users may request deletion of personal data by emailing [email protected] or by writing to Cal AI, Inc., 100 Congress Avenue Suite 400, Austin TX 78701. Certain exceptions apply for legal/regulatory reasons. https://www.calai.app/privacy
Evidence
- {'title': 'Cal AI Terms of Service (accessed 2026-06-06)', 'url': 'https://www.calai.app/tos'}
- {'title': 'Cal AI Manage Subscription (accessed 2026-06-06)', 'url': 'https://www.calai.app/manage-subscription'}
- Last reviewed 2026-06-06 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Cal AI — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/cal-ai-us (CC BY-SA 4.0).