Documented-Policy tier only. This score rates how clearly Cal AI's public cancellation page is published (cited, dated) — opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

64/ 100 · C

Fitness & audio apps · US

How hard is it to cancel Cal AI?

Cal AI scores 64/100 (grade C) for how clearly it documents cancellation in the US — a partially documented cancellation policy with notable gaps. Cancellation is available via in-app, online (self-serve).

Last reviewed 2026-06-06 · Documented-Policy tier · grade C

Cal AI subscriptions auto-renew unless cancelled at least 24 hours before the current period ends. Subscribers who signed up via the web can manage or cancel at calai.app/manage-subscription; those who subscribed through Apple or Google must cancel through those platforms directly. Fees are stated as non-refundable except as required by law, with refund eligibility ultimately governed by Apple App Store or Google Play Store terms. No subscription pause option is offered.

How to cancel Cal AI

  • Channels: in-app, online (self-serve)
  • Official cancellation page: https://www.calai.app/tos
  • Pause/freeze: not offered. No subscription pause or hold option is mentioned in the Terms of Service or on the manage-subscription page.
  • Account/data deletion: Users may request deletion of personal data by emailing [email protected] or by writing to Cal AI, Inc., 100 Congress Avenue Suite 400, Austin TX 78701. Certain exceptions apply for legal/regulatory reasons. https://www.calai.app/privacy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Cal AI — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/cal-ai-us (CC BY-SA 4.0).

See Cal AI in the full index -> · How we score · Open data