Meal kits & food · US
How hard is it to cancel ButcherBox?
ButcherBox scores 79/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone, email.
Members can cancel online via account Box Settings, by email to [email protected], or by phone at (855) 981-8568. Cancellation must be submitted before 11:59 pm EST the day before the next bill date; charges already processed prior to cancellation are non-refundable and no proration is offered. Delaying (skipping) a box by 1–2 weeks is available as an alternative to full cancellation. There are no hidden fees or penalties for cancelling.
How to cancel ButcherBox
- Channels: online (self-serve), phone, email
- Official cancellation page: https://support.butcherbox.com/hc/en-us/articles/115015713967-What-is-your-cancellation-policy
- Pause/freeze: available — Members can delay their next box by 1–2 weeks or to a specific date via account Box Settings, functioning as a skip/delay rather than a formal pause.
- Account/data deletion: ButcherBox offers a Right to Delete via an OneTrust webform, email to [email protected], or phone; the company may retain data as required by law or for legitimate business purposes, and consumers may submit up to two requests per 12-month period. https://privacyportal.onetrust.com/webform/013493b4-8b22-4d55-8091-22ecc186b7b4/31b1fb21-bdbf-4df7-a13e-a8f2363ef8f3
Evidence
- {'title': 'What is your cancellation policy? – ButcherBox Help Center (accessed 2026-06-05)', 'url': 'https://support.butcherbox.com/hc/en-us/articles/115015713967-What-is-your-cancellation-policy'}
- {'title': 'Terms of Use – ButcherBox (accessed 2026-06-05)', 'url': 'https://www.butcherbox.com/terms-of-use'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “ButcherBox — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/butcherbox (CC BY-SA 4.0).
See ButcherBox in the full index -> · How we score · Open data
Earned it? Show your grade
ButcherBox grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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