Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly ButcherBox's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

79/ 100 · B

Meal kits & food · US

How hard is it to cancel ButcherBox?

ButcherBox scores 79/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), phone, email.

Last reviewed 2026-06-05 · Documented-Policy tier · grade B

Members can cancel online via account Box Settings, by email to [email protected], or by phone at (855) 981-8568. Cancellation must be submitted before 11:59 pm EST the day before the next bill date; charges already processed prior to cancellation are non-refundable and no proration is offered. Delaying (skipping) a box by 1-2 weeks is available as an alternative to full cancellation. There are no hidden fees or penalties for cancelling.

How to cancel ButcherBox

  • Channels: online (self-serve), phone, email
  • Official cancellation page: https://support.butcherbox.com/hc/en-us/articles/115015713967-What-is-your-cancellation-policy
  • Pause/freeze: available, Members can delay their next box by 1-2 weeks or to a specific date via account Box Settings, functioning as a skip/delay rather than a formal pause.
  • Account/data deletion: ButcherBox offers a Right to Delete via an OneTrust webform, email to [email protected], or phone; the company may retain data as required by law or for legitimate business purposes, and consumers may submit up to two requests per 12-month period. https://privacyportal.onetrust.com/webform/013493b4-8b22-4d55-8091-22ecc186b7b4/31b1fb21-bdbf-4df7-a13e-a8f2363ef8f3

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “ButcherBox, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/butcherbox (CC BY-SA 4.0).

See ButcherBox in the full index -> · How we score · Open data

Earned it? Show your grade

ButcherBox grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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