Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Burn Boot Camp's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

42/ 100 · D

Fitness & gym · US

How hard is it to cancel Burn Boot Camp?

Burn Boot Camp scores 42/100 (grade D) for how clearly it documents cancellation in the US, a poorly documented cancellation policy. Cancellation is available via in person, email, in-app.

Last reviewed 2026-06-06 · Documented-Policy tier · grade D

Burn Boot Camp operates two membership tracks with different cancellation paths. On-Demand (digital) memberships can be cancelled at any time through the app under 'My Settings > Manage Membership' or by emailing [email protected]; no prorated refunds are issued for the remaining billing period. In-gym memberships cannot be cancelled through the app and require contacting the member's specific franchise location directly, typically in person or by email, with a commonly cited 30-day notice period; exact terms vary by franchise. Fees paid are described as non-refundable and deemed earned upon receipt.

How to cancel Burn Boot Camp

  • Channels: in person, email, in-app
  • Official cancellation page: https://burnbootcamp.com/membership-terms
  • Pause/freeze: not offered. No pause or freeze option is mentioned in the official On-Demand Membership Terms or the main Terms of Use. In-gym pause options are not disclosed on any official public page.
  • Account/data deletion: On account termination, Burn Boot Camp states it has the right to immediately delete all data, files, and other information stored in or for the account without further notice, though user-generated content may remain in backup systems for a period of time. No dedicated data-deletion request page is publicly listed.

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Burn Boot Camp, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/burn-boot-camp-us (CC BY-SA 4.0).

See Burn Boot Camp in the full index -> · How we score · Open data