How hard is it to cancel Buffer?

Buffer subscriptions can be cancelled online via the in-app Billing page (avatar > Billing > three-dot menu > Cancel Plan), with no phone or email required. Cancellation takes effect at the end of the current billing period; the account downgrades to the free plan rather than closing entirely. Refunds are available within 7 days for monthly plans or 30 days for annual plans from the subscription start date; no proration is offered outside those windows. Mobile (App Store/Google Play) subscriptions must be cancelled through Apple or Google directly.

How to cancel Buffer

• Channels: online (self-serve), in-app
• Official cancellation page: https://support.buffer.com/article/541-how-to-cancel-your-subscription-or-delete-your-account
• Pause/freeze: not offered. No pause or freeze option documented. Users can cancel and retain access to the free plan until the billing period ends, or downgrade to the free tier.
• Refund policy: https://support.buffer.com/article/547-refund-policy
• Account/data deletion: Account deletion is self-serve via Settings > Delete My Buffer Account. Deletion is permanent and removes all accounts associated with the email address. Published posts remain on social platforms. Only the account owner can delete the account. https://support.buffer.com/article/541-how-to-cancel-your-subscription-or-delete-your-account

Evidence

• {'title': 'How to cancel your subscription or delete your account - Buffer Help Center (accessed 2026-06-05)', 'url': 'https://support.buffer.com/article/541-how-to-cancel-your-subscription-or-delete-your-account'}
• {'title': 'Refund policy - Buffer Help Center (accessed 2026-06-05)', 'url': 'https://support.buffer.com/article/547-refund-policy'}
• Last reviewed 2026-06-05 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Buffer — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/buffer (CC BY-SA 4.0).

See Buffer in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/buffer"><img src="https://www.cancelatlas.com/share/badges/buffer.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>