Personal finance · SE
How hard is it to cancel Buddy?
Buddy scores 65/100 (grade C) for how clearly it documents cancellation in the SE — a partially documented cancellation policy with notable gaps. Cancellation is available via online (self-serve), email, app-store.
Buddy (by Buddy Budgeting AB, Stockholm, Sweden) offers a premium subscription ($9.99/mo, $49.99/yr) with a 7-day free trial, after which the account is charged for the chosen plan and renews on a recurring basis until the user cancels. The Terms state users may cancel at any time by logging into their account or contacting Buddy, with cancellation taking effect at the end of the current paid term. The Terms do not specify whether cancellation routes through the App Store or Google Play, only noting that for app-store purchases users may seek a refund from the applicable App Distributor; Buddy itself states no explicit refund policy. Auto-renewal can be turned off up to 24 hours before renewal. Notice timing is disclosed but the exact cancellation channel for store-billed subscriptions is partially ambiguous.
How to cancel Buddy
- Channels: online (self-serve), email, app-store
- Official cancellation page: https://buddy.download/terms-and-conditions/
- Pause/freeze: not offered. No subscription pause offered; users consent to recurring charges until they notify Buddy of cancellation, which takes effect at the end of the current paid term.
- Refund policy: https://buddy.download/terms-and-conditions/
- Account/data deletion: Self-serve via account settings (update/terminate account) or by contacting Buddy. Upon a termination request Buddy deactivates or deletes the account and information from active databases, retaining some data for fraud prevention, investigations, legal enforcement, or compliance. https://buddy.download/privacypolicy/
Evidence
- Terms and Conditions - Buddy (accessed 2026-06-16)
- Privacy Policy - Buddy (accessed 2026-06-16)
- Last reviewed 2026-06-16 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Buddy — Cancellation Friction Index (SE).” CES-1.1. https://www.cancelatlas.com/c/buddy (CC BY-SA 4.0).