Cancel Atlas

The Cancellation Friction Index

Documented-Policy tier only. This score rates how clearly Browserbase's public cancellation page is published (cited, dated), opinion grounded in disclosed facts, not a finding about the real cancel experience, and not legal advice. The behavioural Verified-Flow grade is pending.

70/ 100 · B

AI tools · US

How hard is it to cancel Browserbase?

Browserbase scores 70/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), email.

Last reviewed 2026-06-10 · Documented-Policy tier · grade B

To cancel, go to Settings > Usage & billing > Change plan in-app. Cancellation takes effect at the end of the current billing period, no mid-term termination. No pro-rata refunds are issued for the remaining portion of the paid period. Auto-renewal is on by default; it can be disabled via account settings or by sending written notice to [email protected] before the renewal date. Scale (custom) plan changes require contacting sales. No pause/freeze option exists. Data deletion requires emailing [email protected].

How to cancel Browserbase

  • Channels: online (self-serve), email
  • Official cancellation page: https://docs.browserbase.com/account/billing
  • Pause/freeze: not offered. No pause or freeze option mentioned in official billing documentation or terms of service.
  • Account/data deletion: No self-serve account deletion flow is documented. Privacy policy states data is retained while account is active. Users can contact [email protected] to request data deletion. Limited CCPA mention (California residents may request non-disclosure to third parties). No GDPR erasure rights explicitly detailed. https://www.browserbase.com/privacy-policy

Evidence

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Browserbase, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/browserbase (CC BY-SA 4.0).

See Browserbase in the full index -> · How we score · Open data

Earned it? Show your grade

Browserbase grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.

Cancel Atlas, Grade B

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