How hard is it to cancel Browserbase?

To cancel, go to Settings > Usage & billing > Change plan in-app. Cancellation takes effect at the end of the current billing period — no mid-term termination. No pro-rata refunds are issued for the remaining portion of the paid period. Auto-renewal is on by default; it can be disabled via account settings or by sending written notice to [email protected] before the renewal date. Scale (custom) plan changes require contacting sales. No pause/freeze option exists. Data deletion requires emailing [email protected].

How to cancel Browserbase

• Channels: online (self-serve), email
• Official cancellation page: https://docs.browserbase.com/account/billing
• Pause/freeze: not offered. No pause or freeze option mentioned in official billing documentation or terms of service.
• Account/data deletion: No self-serve account deletion flow is documented. Privacy policy states data is retained while account is active. Users can contact [email protected] to request data deletion. Limited CCPA mention (California residents may request non-disclosure to third parties). No GDPR erasure rights explicitly detailed. https://www.browserbase.com/privacy-policy

Evidence

• {'title': 'Billing - Browserbase Documentation (accessed 2026-06-10)', 'url': 'https://docs.browserbase.com/account/billing'}
• {'title': 'Terms of Use | Browserbase (accessed 2026-06-10)', 'url': 'https://www.browserbase.com/terms-of-service'}
• {'title': 'Browserbase Pricing: Free, $20, $99, or Custom (accessed 2026-06-10)', 'url': 'https://www.browserbase.com/pricing'}
• {'title': 'Privacy Policy | Browserbase (accessed 2026-06-10)', 'url': 'https://www.browserbase.com/privacy-policy'}
• Last reviewed 2026-06-10 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “Browserbase — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/browserbase (CC BY-SA 4.0).

See Browserbase in the full index -> · How we score · Open data

<a href="https://www.cancelatlas.com/c/browserbase"><img src="https://www.cancelatlas.com/share/badges/browserbase.svg" alt="Cancel Atlas — Grade B" width="232" height="52"></a>