How hard is it to cancel BroadwayHD?

BroadwayHD subscribers can cancel online via their Account Page or by contacting the help center, but must do so at least three days before the current subscription period ends. Access continues through the end of the paid billing period; all fees are final and non-refundable with no partial-period credits. Subscriptions purchased through third-party platforms (Apple App Store, Google Play, Amazon, Roku, etc.) must be cancelled directly through that provider. Data deletion requests can be submitted via a Google Form or by emailing [email protected].

How to cancel BroadwayHD

• Channels: online (self-serve), email, in-app
• Official cancellation page: https://welcome.broadwayhd.com/terms-of-use
• Pause/freeze: not offered. No pause option is mentioned in BroadwayHD's terms of use or support documentation.
• Account/data deletion: Users may request account and data deletion via a Google Form or by emailing [email protected] with subject 'Delete My Account'. CCPA rights available to California residents (888-417-7482). GDPR erasure rights available to EU residents. 10–45 day response windows depending on jurisdiction. https://welcome.broadwayhd.com/privacy-policy

Evidence

• {'title': 'Terms of Use — BroadwayHD (accessed 2026-06-06)', 'url': 'https://welcome.broadwayhd.com/terms-of-use'}
• {'title': 'SUBSCRIPTION & ACCOUNT – BroadwayHD Support (accessed 2026-06-06)', 'url': 'https://broadwayhdsupport.zendesk.com/hc/en-us/sections/36190603739412-SUBSCRIPTION-ACCOUNT'}
• Last reviewed 2026-06-06 · scope: documented public policy.

Scope & fairness

This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.

Is this wrong? Companies can request a correction ->

Cite this. Cancel Atlas (2026). “BroadwayHD — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/broadwayhd-us (CC BY-SA 4.0).

See BroadwayHD in the full index -> · How we score · Open data

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