Personal finance & fintech · US
How hard is it to cancel Brigit?
Brigit scores 77/100 (grade B) for how clearly it documents cancellation in the US, a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.
Brigit subscriptions can be cancelled at any time via the website, mobile app, or by emailing [email protected]. No advance notice is required, but members are charged for the full billing period in which they cancel, no prorated refunds are issued. Access to Credit Builder, Credit Monitoring, and Identity Theft Protection ends immediately upon cancellation, while other benefits continue through the end of the billing term. A pause option is offered during the cancellation flow before full cancellation is confirmed.
How to cancel Brigit
- Channels: online (self-serve), in-app, email
- Official cancellation page: https://help.hellobrigit.com/hc/en-us/articles/24909277796621-How-do-I-cancel-or-downgrade-my-Brigit-subscription
- Pause/freeze: available, A 'Pause or switch plan' option is presented during the cancellation flow on the website before full cancellation is confirmed.
- Account/data deletion: Users must cancel their subscription first, then can delete their account via the in-app 'Delete My Account' button. Data deletion requests can also be submitted by emailing [email protected]. https://help.hellobrigit.com/hc/en-us/articles/360033367651-How-do-I-delete-my-Brigit-account
Evidence
- How do I cancel or downgrade my Brigit subscription? – Brigit Help Center (accessed 2026-06-05)
- Brigit Terms of Service (accessed 2026-06-05)
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights, scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
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Cite this. Cancel Atlas (2026). “Brigit, Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/brigit (CC BY-SA 4.0).
See Brigit in the full index -> · How we score · Open data
Earned it? Show your grade
Brigit grades B, among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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