Personal finance · US
How hard is it to cancel Brigit?
Brigit scores 77/100 (grade B) for how clearly it documents cancellation in the US — a clearly documented cancellation policy. Cancellation is available via online (self-serve), in-app, email.
Brigit subscriptions can be cancelled at any time via the website, mobile app, or by emailing [email protected]. No advance notice is required, but members are charged for the full billing period in which they cancel — no prorated refunds are issued. Access to Credit Builder, Credit Monitoring, and Identity Theft Protection ends immediately upon cancellation, while other benefits continue through the end of the billing term. A pause option is offered during the cancellation flow before full cancellation is confirmed.
How to cancel Brigit
- Channels: online (self-serve), in-app, email
- Official cancellation page: https://help.hellobrigit.com/hc/en-us/articles/24909277796621-How-do-I-cancel-or-downgrade-my-Brigit-subscription
- Pause/freeze: available — A 'Pause or switch plan' option is presented during the cancellation flow on the website before full cancellation is confirmed.
- Account/data deletion: Users must cancel their subscription first, then can delete their account via the in-app 'Delete My Account' button. Data deletion requests can also be submitted by emailing [email protected]. https://help.hellobrigit.com/hc/en-us/articles/360033367651-How-do-I-delete-my-Brigit-account
Evidence
- {'title': 'How do I cancel or downgrade my Brigit subscription? – Brigit Help Center (accessed 2026-06-05)', 'url': 'https://help.hellobrigit.com/hc/en-us/articles/24909277796621-How-do-I-cancel-or-downgrade-my-Brigit-subscription'}
- {'title': 'Brigit Terms of Service (accessed 2026-06-05)', 'url': 'https://www.hellobrigit.com/terms'}
- Last reviewed 2026-06-05 · scope: documented public policy.
Scope & fairness
This is the Documented-Policy tier: it measures how clearly the cancellation policy is published (cited, dated facts), not the behavioural experience of cancelling (Verified-Flow audit pending). Every company is scored on the same five dimensions with the same published weights — scores cannot be bought or removed. It is opinion grounded in disclosed facts, and not legal advice.
Is this wrong? Companies can request a correction ->
Cite this. Cancel Atlas (2026). “Brigit — Cancellation Friction Index (US).” CES-1.1. https://www.cancelatlas.com/c/brigit (CC BY-SA 4.0).
See Brigit in the full index -> · How we score · Open data
Earned it? Show your grade
Brigit grades B — among the clearest cancellation policies we've scored. Put the badge on your site; it links back here and always reflects your current, cited grade.
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